29 Aug Industry News, MeloTel Features, MeloTel News How To Set Up A Basic Call Centre For Your Company August 29, 2018 By user 0 comments All companies are required to handle business over the phone at some point. However, some businesses field more calls than
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
15 Aug Customer Service, Industry News, MeloTel News 3 Effective Ways To Provide Feedback To Your Phone Agents August 15, 2018 By user 0 comments As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
24 Jul Customer Service, MeloTel Features, MeloTel News The Art Of Making Things Easier For Your Customers July 24, 2018 By user 0 comments Evidently, convenience is everything. When you consider the advances that have been made over the past decade or so, the
17 Jul Industry News, MeloTel Features Getting Over The Anxiety Of Giving Feedback July 17, 2018 By user 0 comments Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
05 Jul Customer Service, Industry News, MeloTel Features 3 Ways To Ensure You Run A Top-Performing Call Centre July 5, 2018 By user 0 comments Call centre work isn’t easy. This has been a theme of many a MeloTel blog because we know just how
28 Jun Customer Service, Industry News, MeloTel Features, MeloTel News How Taking Some Time Off Is A Good Business Practice June 28, 2018 By user 0 comments Today, MeloTel’s Founder and CEO, John Meloche begins his family vacation. As a reminder, he will be out of the
27 Jun Customer Service, Industry News, MeloTel News Why Taking A Vacation Is Good For Your Business June 27, 2018 By user 0 comments Tomorrow, MeloTel’s Founder and CEO, John Meloche will start his annual family vacation, taking his wonderful wife Kathryn and their
19 Jun MeloTel Features, MeloTel News Isn’t It Time You Made The Switch To VoIP? June 19, 2018 By user 0 comments At MeloTel, we’ve been championing VoIP telephony since our company’s inception. You could say that it is our brand’s bread