09 Jan Client Spotlight Client Spotlight: SOS First Aid February 22, 2024 By Dan Faraldo It’s hard to argue that one of the most important skills you can learn in your lifetime is how to
13 Oct Privacy Policy The Most Reliable & Trusted VOIP Service Provider in Canada MELO PRIVACY POLICY At Melo, we are committed to
15 Aug Customer Service, MeloTel Features Call Recordings Can Be A Call Centre’s Saving Grace August 15, 2023 By user Do you own and/or operate a ball centre business? If so, you’re surely aware of the extreme importance of providing
23 Mar Customer Service, Industry News, MeloTel Features, MeloTel News Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers March 23, 2023 By user We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
09 Feb Industry News, MeloTel Features, MeloTel News Unlocking The Power Of Call Recordings February 9, 2023 By user Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can
12 Jan Industry News, MeloTel Features, MeloTel News Ditching Landlines For VoIP Telephony: Why You Should Make The Switch January 12, 2023 By user VoIP (Voice over Internet Protocol) telephony has revolutionized the ways in which we communicate. The technology provides businesses with a
12 Aug Industry News, MeloTel Features, MeloTel News Generate More Leads And Grow Your ROI With A ChatBot August 12, 2021 By user We have a question for you. How often do you visit websites? The answer, we’re willing to bet, probably won’t
19 Feb Industry News, MeloTel Features, MeloTel News What Are The Best Ways To Boost Productivity In Your Call Centre? February 19, 2020 By user 0 comments All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete