21 Feb Customer Service, Industry News, MeloTel Features 3 Tips For Training Your New Call Centre Employees February 21, 2019 By user 0 comments As we often say, call centre work is hard work. This is why, if we’re being honest, most call centre
05 Oct Industry News, MeloTel Features 4 Keys To Unlocking Joy And Positivity In Your Employees October 5, 2023 By user The power of high employee morale should never be underestimated. It doesn’t matter what industry your company is in, your
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
28 Aug Industry News, MeloTel Features How To Keep Your Employees Motivated Each Day August 28, 2019 By user 0 comments As we alluded to in our last blog, the simple, yet effective concept of keeping employees engaged is lost on
22 Feb Customer Service, Industry News, MeloTel Features Utilizing Top Training Techniques To Bolster Your Call Centre February 22, 2019 By user 0 comments In our last blog, we revisited the topic of call centre training and offered a few helpful tips on how
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
11 Mar MeloTel Features 5 Effective Ways To Offer Feedback To Employees March 11, 2016 By user 0 comments All business owners want their businesses to grow. And, for the most part, they all need strong teams in order
11 Apr Industry News, MeloTel Features, Social Media 4 Penny-Pinching Pro Tips To Help Small Businesses Save Big Bucks! April 9, 2024 By Dan Faraldo Every business owner wants to make money. Turning profits is, at the end of the day, the key to running
15 Mar Customer Service, Industry News, MeloTel Features Separating Your Brand From Others Through Unbeatable Customer Care March 11, 2024 By Dan Faraldo Your company provides excellent products and services. Congratulations! That makes your brand pretty much the same as most of its
09 Feb Industry News, MeloTel Features, MeloTel News How Business Owners Can Spend Their Phone Bill Savings February 7, 2024 By Dan Faraldo When is the last time you took a look at your phone bill and saw long distance charges? If you’re