28 Sep Customer Service, Industry News, MeloTel Features Why Accepting Feedback Is Good For Your Business September 28, 2018 By user 0 comments In today’s business world, a company’s reputation counts for a lot. Perhaps it always has. But, these days, consumers have
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
17 Jul Industry News, MeloTel Features Getting Over The Anxiety Of Giving Feedback July 17, 2018 By user 0 comments Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
13 Jun Industry News, MeloTel Features, MeloTel News Making Your Call Centre A Better Place To Work June 13, 2018 By user 0 comments We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the
16 Apr Client Spotlight, MeloTel News How Sweet It Is To Be Appreciated By Our Clients! April 16, 2018 By user 0 comments There are few things in this world that make the MeloTel team happier than knowing that we’ve made our clients
12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the