18 Apr Customer Service, MeloTel Features 3 More Phrases That All Customer Service Phone Agents Should Use April 16, 2024 By Dan Faraldo Earlier this month, we posted a blog that listed some choice phrases that all customer service phone agents should use.
05 Apr Customer Service, MeloTel Features, MeloTel News 3 Phrases That All Customer Service Phone Agents Should Use April 4, 2024 By Dan Faraldo Arguably, customer service phone agents have some of the hardest jobs in existence. They spend several hours of their days
03 Nov Live Phone Agents The Most Reliable & Trusted VOIP Service Provider in Canada LIVE PHONE ANSWERING SERVICES Your business phone line should be
03 May Customer Service, Industry News, MeloTel Features How To Provide Call Centre Feedback To Your Remote Phone Agents May 3, 2021 By user Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly
17 Jan Customer Service, Industry News, MeloTel Features, MeloTel News 3 More Ways To Help Your Phone Agents Have Better Days January 17, 2020 By user 0 comments If you own and/or operate a call centre business, you know better than anyone just how hard it can be
24 Oct Customer Service, Industry News, MeloTel Features 3 Signs Your Feedback Style May Not Be Helping Your Phone Agents October 24, 2019 By user 0 comments For every call centre business, there is an all-important facet of performance enhancement that must be practiced. And, as we’re
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
08 Mar Customer Service, Industry News, MeloTel Features Top Customer Service Tips For Phone Agents March 8, 2019 By user 0 comments All week long, the MeloTel Blog has been heralding the virtues of VoIP telephony. For the past ten years, MeloTel