MeloTel News
17
Jan
3 More Ways To Help Your Phone Agents Have Better Days
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If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the amount of...
16
Jan
The Art Of Boosting Call Centre Employee Morale
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Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...
08
Jan
Have You Updated The Copyright Year On Your Website?
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So, how has 2020 been going for you so far? With a week under its belt, the new decade seems to be whizzing by already. It’s important that your business doesn’t get whizzed away with it! To be specific, it’s important to have all of your systems updated so as...
07
Jan
MeloTel Celebrates Its 11th Anniversary!
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Welcome to the first MeloTel blog post of 2020! Not only have we embarked on a brand new year, but we’re elated to be operating in our third straight decade! It’s sort of an interesting milestone for a company that’s been operational for 11 years. Yes, this past weekend, MeloTel...
13
Dec
Making New Year’s Resolutions Come True
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The new year is right around the corner. Have you already selected any New Year’s resolutions for 2014? MeloTel would love to assist you in meeting some of your new goals. In today’s blog, we’ll discuss a few resolutions you may want to make, and how we can help you...
11
Dec
5 Ways To Keep Customers Post-Holidays
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With the holiday shopping season well underway, your business is likely getting more opportunities than ever to meet new customers. It’s important that you take advantage of these opportunities to develop strong relationships with people who may end up being supporters of your brand for a long time. It should...
09
Dec
Making Your 2014 A Magical Year
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So how has your holiday shopping season gone so far? Most industries are experiencing sizeable increases in sales. But no matter what type of industry you’re a part of, the end of the year is always a time when things get a little hectic. Surely, you have a number of...
06
Dec
MeloTel Makes Marvelous Memories
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What is your favourite thing about the holiday season? Chances are you have a ton of memories that bring you back to when you were a child. Now, think about it carefully. Can you remember each and every present you received each Christmas? Highly unlikely. What is it that you...
22
Nov
Uncle John’s Holiday Hits 2013 Is Out Now!
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Earlier this week, we promised you a new installment of Uncle John’s Holiday Hits. And sure, enough, it is here! We’re excited to officially introduce an all-new edition of Christmas songs sung by the one and only John Meloche. Sensibly entitled, Uncle John’s Holiday Hits 2013, this new project is...
19
Nov
Uncle John’s Holiday Hits 2013 Is On The Way!
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It’s that time of year again! And naturally, we’ve been blogging about it quite a bit. You mean you haven’t noticed the extreme holiday spirit being shared, here at MeloTel? Well, even if you have – as the saying goes – “you ain’t seen nothing yet!” Arguably, the most holly,...