Keeping in constant contact with customers is a must for most business owners. And for some, making the first point of contact via the telephone is a key component to what makes their businesses successful. In many cases, Canadian business owners employ the use of call centres, hiring talented phone...

Reliability. This is a hugely important character trait in a person. If you can’t rely on someone, there really is no trust. And trust is a hugely important part of any relationship. So when you think about it, why wouldn’t these traits be just as important for any business that...

As you are likely aware, it’s quite the crazy time, here at MeloTel. Our President John Meloche and his wife Kathryn, our Office Coordinator, are currently in the hospital awaiting the arrival of their first born son, Mark. Originally due on the 27th of September, it is clear that Mark...

We’re so excited here at MeloTel! In fact, we have been so excited for so long that we blogged one week too early about the impending birth of Mark Meloche. President John Meloche and his lovely wife Kathryn – MeloTel’s Administrator and Office Coordinator – are expecting Mark today! As...

At MeloTel, we do a whole lot of listening. And it’s because we listen that we’ve been able to be so successful at meeting our customers’ needs. Listening is an integral part of what makes a relationship strong. As we made mention of in our last blog, communication is so...

Whoops! Guess we had a bit of a false alarm there! Last Friday, we blogged about the near-arrival of President John Meloche and his wife Kathryn’s baby Mark. The thing is, Mark isn’t due until this Friday! Perhaps we should chalk it up to the soon-to-be father’s excitement. John was...

Twitter is popular. How’s that for the understatement of the year? Each and every day, millions and millions of people worldwide send out messages that are less than 140 characters long. These messages are sent with the click of a button and can be read by millions and millions of...