MeloTel Features
17
May
What’s In A Website?
So what really is in a website? Is it necessary? Aren't there businesses out there who don't have websites and are doing completely fine? To be quite honest, a company's online presence may be its most important asset in 2011. Perhaps, ten years ago, it was still possible to properly...
12
May
Be Friendly On The Phone
When you work over the phone, all that you have is your voice. Your voice becomes your number one selling point over and above the product or service you offer because, essentially, it is the first thing your potential clients come into contact with. Consider your own first impression of...
09
May
Get Your Head In The Cloud
Is there anything that the internet isn't good for? Let's be honest, just about everything you need to know about anything can be found online. In a recent episode of the hit comedy series, “Modern Family”, Alex asks her brother Luke from which book he had read the information he...
06
May
Communication Is Key
You’ve probably heard the phrase “communication is key”. This statement – completely true – is one of those idioms that is near and dear to the heart of many a successful businessperson. This is because they are aware that without keeping your clients in the loop, they may be lost!
Once,...
25
Apr
Create The Perfect Call Centre
Believe it or not, telemarketing is among the most effective ways to get the word out about your business. What quicker way to put yourself in direct contact with your clients than to call them? It would be physically impossible to meet all of them face to face within the...
23
Apr
The MeloTel State of the Union
Almost 4 months into 2011 our carefully choreographed strategies have been right on target. During the first quarter of 2011, we committed to be focused primarily on two objectives. 1) Improve our network reach and grow our telecommunications infrastructure and capabilities. 2) Maintaining our customer satisfaction for quality of service...
18
Apr
Wow The World With Your Website
In the year 2011, it's practically unimaginable for a company to not have a website. Then again, there are still a fair number of business owners out there who have not yet taken the steps to develop their company's online presence. If this sounds like you, we definitely recommend that...
31
Mar
Defining M.E.L.O.T.E.L.
So what is it exactly is MELOTEL all about? What can MELOTEL do for you?
MARKETING – As is the case with any business, proper marketing is key. Many of our clients utilize a call centre environment to have their employees introduce their business’ products and services to the buying public....
28
Mar
What Is The Voice Of Your Company?
Have you ever called up a company only to hear an abrupt and gruff voice on the other end of the line? Or perhaps the person answering the phone sounded so melancholy and disinterested, you wondered if you had even dialed the right number? Sometimes the voice of your company...