Industry News
13
Jan
How To Make It Easier To Work From Home
The calendar has changed, but not a lot has changed with it. COVID-19 continues to plague our lives. 2021 is fully underway but, just like last year, it’s important to wear masks, physically distance and wash our hands in an effort to stop the spread of the coronavirus. In fact,...
11
Jan
Why It’s The Right Time To Make The Switch To VoIP
You could argue that there’s never been a more important time in your company’s history to make the switch to VoIP. Okay, you might not make that argument – but we would! Why? Voice over Internet Protocol has proven to offer businesses a myriad of calling features that enable them...
23
Sep
MeloTel Is A Life-Vest For Your Business During Pandemic Waves
In Ontario COVID-19 cases are on the rise again. Back in late March, Ontario and the rest of the country suffered one of the greatest unexpected lockdowns in the history of our country. Forcing many business owners to close up their business or scramble to find solutions to keep their...
10
Sep
MeloTel Now Supports SMS Marketing
Today is a very exciting day for us here at MeloTel!
Over the years I have fielded requests from customers wanting SMS messaging on their primary business number. Unfortunately we have always had to say no. We just weren't ready yet.
But now... welcome to a new dawn! (happy dance)
Officially today I...
01
Sep
How Does Blogging On The First Of The Month Help Your Business?
Welcome to September! It’s hard to believe that, for all intents and purposes, the summer season has officially passed us by. Well, it’s not quite official just yet. The first day of fall is Tuesday, September 22nd. Nevertheless, a new school year will soon start, meaning that summer vacation is...
27
Aug
Call Forwarding Makes Your Company A Better Customer Service Provider
You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly.
But, it is 2020, after all. You can’t...
26
Aug
Why VoIP Wins The Battle Against Landlines
We’re willing to bet you’re quite used to using landline phones. They’ve been in existence our whole lives. But truth be told, they’re not as popular as they once were. After all, everyone uses smartphones these days, whether they’re at home or out on the town. So, as a business...
25
Aug
Quality Feedback Is All In The Phrasing
It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message. And not all of them are effective.
If you have a friend who you rarely hear from, there are...