Industry News Archives - Page 11 of 47 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

06 Apr

Why Business Owners Should Leave Social Media Content Creation To The Experts

April 6, 2023
By user

Among many other tasks, business owners are responsible for managing employees, handling finances and overseeing day-to-day operations. With all of these responsibilities, it can be tempting to try to handle your social media content creation on your own. However, there are several reasons why this may not be the best...

30 Mar

Industry News, MeloTel Features, MeloTel News

It’s Time To Say Goodbye To Long Distance Charges

March 30, 2023
By user

Remember the days when making long distance calls was a luxury? Recall when you had to carefully plan your conversations and keep track of every minute? It was all in the name of avoiding hefty phone bills. Well, there year is 2023 and those days are long gone! Thanks to...

28 Mar

Industry News, Just For Fun

Why AI Asking Humans To Prove Their Humanity Is Hilarious

March 28, 2023
By user

Have you ever been asked to prove your humanity to an AI system? You know - the ones that require you to select photos with traffic lights, bicycles or storefronts? Sometimes, you’re required to enter some random code that you can barely read. It's kind of funny, isn't it? Here...

23 Mar

Customer Service, Industry News, MeloTel Features, MeloTel News

Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers

March 23, 2023
By user

We all live in a fast-paced business world. As a result, meeting the constantly changing needs of customers is critical for the success of any company. Customers are the lifeblood of any business. Their satisfaction is key to retaining their loyalty and gaining new customers. With the rapid advancement of...

21 Mar

Industry News, MeloTel Features, MeloTel News

Exploring The Power Of Rebranding Your Company

March 21, 2023
By user

As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...

16 Mar

Customer Service, Industry News, MeloTel Features

How Entrepreneurs Can Utilize Their Smartphones To Boost Business Productivity

March 16, 2023
By user

Smartphones have revolutionized the ways we work and do business. With the advancement of technology, smartphones have become indispensable tools for entrepreneurs and business owners. They’re known to help manage businesses efficiently and keep connected with customers and employees. In what ways can business owners utilize their smartphones to boost...

14 Mar

Blog, Industry News, MeloTel Features, MeloTel News, Statement

FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”

March 14, 2023
By user

March 14th, 2023 - Today marks the beginning of an exciting and transformative journey for MeloTel, a leading telecommunications provider for small and medium-sized businesses across Canada and the USA. After 14 years of delivering exceptional products and services to our valued clients, we are thrilled to announce our plans...

14 Mar

Customer Service, Industry News, MeloTel Features

How Regular Feedback Sessions Can Boost Call Centre Productivity

March 14, 2023
By user

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures. As a...

09 Mar

Customer Service, Industry News, MeloTel Features

Sweetening Your Customer Service With Custom Hold Music

March 9, 2023
By user

When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...

07 Mar

Industry News, MeloTel Features

Why Businesses Should Avoid The Hidden Costs Of Hidden Charges

March 7, 2023
By user

As a business owner, you want to make a profit and keep your operations running smoothly. But adding hidden charges to bills can do more harm than good. Hidden charges can damage your reputation, create unhappy customers and ultimately hurt your bottom line. It’s important to understand that your business...

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Industry News

Why AI Asking Humans To Prove Their Humanity Is Hilarious

Customer-Centricity: The Importance Of Meeting The Changing Needs Of Customers

FOR IMMEDIATE RELEASE – MELOTEL ANNOUNCES FUTURE BRAND EVOLUTION TO “MELO”

How Regular Feedback Sessions Can Boost Call Centre Productivity

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