Customer Service
29
Feb
The Melo Technology Team Specializes In Reducing Frustrations
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By
Dan Faraldo
It’s important to not just work with a business that offers great products and services. You also want to grow a relationship with a brand that makes your life easy. Have you ever worked with a company that took long times to return messages? Did you find you were feeling...
22
Feb
How Working With Melo Technology Provides Incredible Stress Relief
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By
At Melo Technology, we recognize that we are customers too. Every day, we interact with various businesses for our personal and professional needs. As a result, we’re very aware of the differences between the quality of products, services and customer service offered by the various businesses we consider supporting. That’s...
13
Feb
Being Accessible While On The Go Is A Recipe For Business Success
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By
Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...
20
Dec
Using Your Over The Phone Customer Service To Dial Up Success
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By
Providing customer service over the phone requires a little pizzazz. After all, you don’t have the luxury of facial expressions and hand gestures to communicate your message. When speaking with clients and customers over the phone, it’s vital that you utilize proper tones, inflections and verbiage to be likeable. Of...
08
Dec
The Vital Importance Of Top-Notch Customer Service During The Holidays
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By
Providing excellent customer service is an integral part of any company’s success. No matter your industry, it’s vital that you show your customers that they are your highest priorities. During the always-busy holiday shopping season, treating your customers like gold is of extreme importance.
Remember that first impressions matter.
Thanks to the...
08
Nov
Ringing Up Customer Satisfaction With Excellent Customer Service
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By
No matter your industry, you’re undoubtedly about to experience a pretty busy time of year. During the holiday shopping season, people from all walks of life are out and about searching for the perfect holiday gifts. This means that they are also calling up companies with greater frequency. Does your...
26
Sep
How Being A Great Listener Can Translate Into Business Success
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By
user
Successful businesses have customers that offer them long-term support. But how is such loyalty gained? It’s all about meeting the needs of your customers. How do you know what those needs are? It’s all about being an active listener. It’s actually a skill that can make or break your business....
22
Sep
How Utilizing Hold Music Swings Success The Way Of Your Company
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By
Dead silence during a telephone call is a bad look. Simply put, it often gives callers the impressions that their calls have been disconnected. Your business phone line should never give off such an impression. You shouldn't just avoid dead silence. You should take opportunities to impress and even entertain...
12
Sep
Do You Possess The Essential Traits Of A Top-Notch B2B Sales Representative?
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By
Not every customer is a consumer alone. Of course, many customers are business owners too. Enter the world of business-to-business sales. This is where business is conducted between companies, rather than between a company and an individual consumer. Also known as B2B for short, there is a big difference between...
22
Aug
Unlocking Small Business Success Through Customer Connections
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By
Communication is the beating heart of any successful small business. Without effective communication with your customer base, your business risks fading into the background noise. Remember that the modern consumer wants more than just high-quality products and services. People enjoy developing relationships with the businesses they support. That way, they...