Blog
16
Sep
Continue Getting Connections Online
In our last blog, we discussed the ever-popular topic of promoting your business online. As you likely already know, we are living in a world where practically everything is on the internet. Therefore, if your business is not present on the world wide web, you are giving out the impression...
14
Sep
Push For More Online Promotion
It's no big secret that we, here at MeloTel, believe very strongly in promoting business online. As we have mentioned before, if your company does not have an online presence in this day and age, it will leave many consumers believing that you have no presence at all. You practically...
12
Sep
9/11 Ten Years Later
Ten years ago yesterday, one of the biggest tragedies in North America took place with the now infamous attacks on New York City and Washington, D.C. Today, everyone is well aware of the events that occurred exactly a decade ago, as the term the date “9/11” will forever be etched...
09
Sep
Avoid Common Customer Service Pitfalls
This past week, the MeloTel Blog has focused on the concept of customer appreciation. You might say that we feel that you can never do too much to thank your customers for their patronage. But then again, you might also be able to say that less is more. You wouldn't...
07
Sep
Thanksgiving Comes Early
This week, MeloTel is in the mood for giving. But, then again, we're always in the mood for giving as it brings us such great excitement to give our awesome clients our unique combination of high-quality VoIP telephone services, equipment and unbeatable customer service.
However, this week, MeloTel is all about...
05
Sep
Thanking You This Labour Day
Happy Labour Day Canada! We hope you're enjoying the long weekend, even though it's the one that pretty much signifies the end of summer. With that said, we here at MeloTel would like to take today's blog as an opportunity to thank all of our great clients who make our...
26
Aug
Some More Satisfying Solutions
This week, the MeloTel blog has been focused on the concept of customer satisfaction. As we have mentioned in a number of previous blogs, we are happy to provide top-notch services and products to our great customers. But we know that they all don't mean much without having unbeatable customer...
24
Aug
Top 5 Ways To Keep Customers Satisfied
By now, it should come as no surprise that MeloTel thrives on making itself known as a company that provides incomparable customer service. They way we figure it, if we cannot please our customers each and every time they are in communication with us, it doesn't matter how fantastic our...
14
Aug
Network Status: All Systems Go!
It's nights/mornings like this that I'm glad we have our Twitter feed.
At around 5:45pm EST yesterday, our data center (along with a number of others throughout the country) experienced a major network outage. Although our servers were fully operational, tens of thousands of customers were without service.
During this time, users...
10
Aug
National Do Not Call Compliance Statement
As per the C.R.T.C. directives, it is mandatory to scrub data prior to providing any promotional call activity. Keeping in line with the directive, we once again strongly urge you to ensure that your client's and your own data is scrubbed prior to conducting any activity & no call is...