Posts by user
13
May
Introducing Napoleon Dumlao!
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By
user
The MeloTel team is both proud and excited to announce the addition of our newest member, Napoleon Dumlao! We invite you to welcome Napoleon to our family as he takes on his new position of Customer Service & Technical Support Specialist. As you’re likely aware, MeloTel takes its customer service...
10
May
How Can You Reach Thousands Of Customers In One Message?
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By
Remember “the good old days” when you could freely speak to your customers in person? It seems like so long ago, doesn’t it? These days, our pandemic-burdened world is forcing us all to communicate in ways that allow for social distancing. Read: online. As a result, we don’t get the...
06
May
Does It Get Any Better Than “Free”?
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By
We would find it hard to believe that there is a single human on Earth who doesn’t enjoy getting something for free. Savvy consumers are always looking out for bargains. As a result, business owners know the importance of offering up discounts when the time is right. However, it must...
03
May
How To Provide Call Centre Feedback To Your Remote Phone Agents
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By
Has the pandemic forced your call centre employees to make and take phone calls from home? If so, you’re certainly not alone. For more than a year now, COVID-19 has created “work from home” environments all over the world. If you operate a call centre business, you’re fortunate enough to...
29
Apr
Why It’s So Important For Your Customers To Easily Reach You
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By
No matter your industry, your business operates in a competitive environment. Add the fact that, for the past year, the coronavirus pandemic has forced your business to operate differently than it ever has before. Now you have yourself a major customer satisfaction crisis. Or do you? Just because your doors...
26
Apr
Are You Missing A Piece Of The Puzzle To Complete Your Company?
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By
A puzzle is not complete if a piece is missing. The same goes for the creation of your business. The last and most important piece, when building your company, is choosing the best phone company. So what constitutes “best” in this day and age? The way we see it, the...
22
Apr
Isn’t It Time You Added A Blog To Your Company Website?
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By
By today’s standards, a blog is a practical must for any company website. Content marketing is all the rage. With the internet constantly being to the go-to source for any and all advertising, it’s necessary to ensure you are giving web users reasons to visit your site. With a regularly...
19
Apr
5 Ways MeloTel Can Help You Take Your Business To The Next Level
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By
MeloTel proudly provides small businesses with everything they need and more! With so many services to choose from, which is the one that is the best fit for your company? Allow us to remind you about some of our most popular services and their benefits.
Here are five ways MeloTel can...
15
Apr
4 Signs It’s Time To Switch Your Telecom Provider
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By
By now, it’s no secret that VoIP phone systems are giving landline telephones a run for their money. The former provides a myriad of incredible features in cloud-hosted packages while the latter is becoming an archaic technology. VoIP phones utilize the internet while landlines...well, they’re still plugged into the wall....
12
Apr
How The Cloud Softphone Can Keep You On Cloud Nine
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By
With MeloTel’s Cloud Softphone, you can make and take calls from your business extension displaying your company caller ID. It’s a free app for your iPhone or Android that can be used anywhere you have access to Wi-Fi or LTE. Now, honestly, how awesome is that? The Cloud Softphone makes...