23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
15 Aug Customer Service, Industry News, MeloTel News 3 Effective Ways To Provide Feedback To Your Phone Agents August 15, 2018 By user 0 comments As a call centre manager, your team depends on you. Your employees don’t just look to you for leadership, they
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Making Your Phone Agents Smile February 15, 2017 By user 0 comments Smiling. It’s a pretty simply concept. We’re all used to it. It’s nothing special, right? Well, just ask any photographer
09 Aug Customer Service, MeloTel Features Using Stellar Phone Conversations To Set Your Business Apart August 9, 2023 By user The world has become a place where using our thumbs is the go-to method of communicating messages to others. Unquestionably,
25 Jul Customer Service, MeloTel Features Small Business-Boosting Techniques That Can Only Be Provided Over The Phone July 25, 2023 By user Today, we have a myriad of ways to communicate with each other. Text messages, social media DMs, email and recorded
29 Jun Customer Service, MeloTel Features, MeloTel News Becoming A Master Of Excellent Customer Service Over The Phone June 29, 2023 By user Did you know that a smile can be heard? If you’re smiling while on the phone, it can help your