Tag Archives: training
09
Feb
How Business Owners Can Spend Their Phone Bill Savings
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By
Dan Faraldo
When is the last time you took a look at your phone bill and saw long distance charges? If you’re still using an old school landline to make calls, chances are it wasn’t too long ago. In 2024, no one should be paying long distance charges. Think about it. We...
09
Jan
Client Spotlight: SOS First Aid
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By
It’s hard to argue that one of the most important skills you can learn in your lifetime is how to save a life. This is the entire premise behind SOS First Aid and Safety Training. Serving communities all throughout Southern Ontario, with offices in Oakville, Brampton and Mississauga, this small...
31
Aug
How Conference Calls Are Great Ways To Bring Business To The Table
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By
user
We live in a world where the digital realm has become the epicentre of professional interactions. Within that realm, conference calls have emerged as the unsung heroes of modern business communication. Whether you're coordinating with a remote team, reaching out to international clients or simply seeking an efficient way to...
20
Feb
Finding More Ways To Step Up Production In Your Call Centre
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By
In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas.
Find ways to minimize idle time.
It’s hard to...
19
Feb
What Are The Best Ways To Boost Productivity In Your Call Centre?
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By
All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders to pull...