Tag Archives: technical support
21
Aug
Why Some Customer Service Issues Are Best Handled Over the Phone
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By
Dan Faraldo
Last month, we posted a blog that highlighted the fact that some customer service tasks are best handled over the phone. They included the resolution of complex issues, the handling of sensitive information and the providing of personalized service.
Needless to say, customer service that is provided over the phone boasts...
06
Jul
Introducing Ibrahim Ali!
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By
user
The MeloTel team prides itself on providing a valuable combination of telecommunications expertise and unbeatable customer service. When building our team, we placed equal importance on a candidate’s ability to provide quality work and his/her penchant for treating our clients with the utmost respect. We’re elated that Ibrahim Ali represents...
22
Feb
We’re Still All In This Together – Just Working From Home
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By
It’s hard to believe that the coronavirus pandemic has been impacting our lives for nearly one full year now. Life, as we know it, looks almost nothing like it used to before March of last year. In an effort to stop the spread of COVID-19, MeloTel – like many other...