productivity Archives - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

13 Feb

Customer Service, Industry News, MeloTel Features

Being Accessible While On The Go Is A Recipe For Business Success

February 13, 2024
By Dan Faraldo

Once upon a time, the phrase “going to work” specifically referred to an act performed by someone who left the home to visit a facility where his/her job would be performed. As a result, “call me on my work number” was an utterance use to request a phone call during...

23 Jan

MeloTel Features

How The Wonders Of Working Remotely Can Boost Your Business

January 22, 2024
By Dan Faraldo

If ever a person needed a reason to work remotely, it would be a simple look outside in the month of January. At least this is the case in the city of Toronto, where Melo Technology is headquartered. Over the past couple of days, snowfall has reminded us of just...

22 Jun

General Category

Why Working While On Vacation Can Be A Blast!

June 22, 2023
By user

The summer season officially got underway yesterday! For most people, summer is synonymous with vacations. However, for business owners, summer vacations aren’t always possible. Or are they? There are many compelling reasons why working while on vacation can actually enhance your experience. Let’s explore them! You can maintain productivity and momentum. For...

13 Apr

MeloTel Features, MeloTel News

How VoIP Telephony Can Keep You Connected While On The Go This Spring

April 13, 2023
By user

The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities. However, as a business owner, you can't afford to put your work on hold just because you're on the go. Fortunately, VoIP (Voice over Internet Protocol) telephony can help you stay connected to your clients...

14 Mar

Customer Service, Industry News, MeloTel Features

How Regular Feedback Sessions Can Boost Call Centre Productivity

March 14, 2023
By user

In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer service and ensuring customer satisfaction. However, call centre agents face a myriad of challenges every day. They include everything from handling angry customers to navigating complex systems and procedures. As a...

02 Feb

Customer Service, MeloTel Features, MeloTel News

Feedback Plays A Crucial Role In Your Call Centre’s Success

February 2, 2023
By user

Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the brunt of customer frustration and dissatisfaction. For this reason, it is important for call centre managers to provide regular and helpful feedback to their phone agents. Doing so helps them...

15 Nov

Industry News, MeloTel Features

Why Teamwork Is Vital Part Of Any Company’s Success

November 15, 2019
By user
0 comments

At MeloTel, we consider teamwork an absolute must. Every member of our team brings a very specific and unique talent to the table. Without each member, we’re left with a void. It’s essential that we all work together in order to maximize the potential of our company’s growing success.

31 Jul

Industry News, MeloTel Features, MeloTel News

3 Keys To Getting The Most Out Of Your Call Centre Employees

July 31, 2019
By user
0 comments

In our last blog, we revisited the ever-important concept of increasing productivity in your call centre. If you notice, our tips had everything to do with empowering your employees and making them feel valued. If we’ve said it once, we’ve said hundreds of times: happy employees are productive employees!

30 Jul

Industry News, MeloTel Features, MeloTel News

How To Increase Productivity In Your Call Centre

July 30, 2019
By user
0 comments

All call centre business owners are very well aware of the importance of numbers. Sales numbers, the number of calls taken each day and the number of new customers attained each month are all metrics that are considered vital to a company’s success. However, there are some numbers that can’t exactly be...

19 Jun

Customer Service, Industry News, MeloTel Features

Taking A Look At Some Call Centre Do’s And Don’ts

June 19, 2019
By user
0 comments

In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order to provide your customers with the best service possible. In order to maintain high levels of customer satisfaction, it’s imperative that your team of phone agents follows some call centre do’s and...

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Tag Archives: productivity

Being Accessible While On The Go Is A Recipe For Business Success

How The Wonders Of Working Remotely Can Boost Your Business

Why Working While On Vacation Can Be A Blast!

How Regular Feedback Sessions Can Boost Call Centre Productivity

Feedback Plays A Crucial Role In Your Call Centre’s Success

3 Keys To Getting The Most Out Of Your Call Centre Employees

How To Increase Productivity In Your Call Centre

Taking A Look At Some Call Centre Do’s And Don’ts

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