phone agents Archives - Page 3 of 4 - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

11 Mar

Customer Service, MeloTel Features, MeloTel News

What Is DaFeeder And How Does It Work?

March 11, 2021
By user

Do you own a call centre business? If so, today’s blog will be of special interest to you! You don’t ask your phone reps to manually dial the phone numbers of your clients, do you? If so, DaFeeder Telemarketing is definitely something you need! What Is DaFeeder? DaFeeder is a simple web-based...

11 Feb

Customer Service, MeloTel Features, MeloTel News

Revolutionizing Your Business With DaFeeder

February 11, 2021
By user

Allow us to re-introduce you to MeloTel’s Telemarketing Systems. We call it DaFeeder! This web-based telemarketing software allows for your employees to have their contacts automatically dialled for them. But it does so much more than that! It also functions as an excellent online filing system. Still, that doesn’t cover...

27 Aug

Customer Service, Industry News, MeloTel Features

Call Forwarding Makes Your Company A Better Customer Service Provider

August 27, 2020
By user
0 comments

You can’t always be available to your customers. Or can you? While no one expects you to answer your phone 24/7, you certainly want to give your customers the feeling you can be depended on. That means answering your phone quickly and regularly. But, it is 2020, after all. You can’t...

25 Aug

Customer Service, Industry News, MeloTel Features

Quality Feedback Is All In The Phrasing

August 25, 2020
By user
0 comments

It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what they say though. There are many ways to communicate the same message. And not all of them are effective. If you have a friend who you rarely hear from, there are...

07 Aug

Customer Service, Industry News, MeloTel Features

How Feedback Is A Key To Your Company’s Success

August 7, 2020
By user
0 comments

No matter what type of business you run, feedback will always be a very important part of its success. Think about it. These days, people are only too happy to express how unhappy they are with the businesses they feel wronged by. Between Yelp and the myriad of social media...

23 Jul

Industry News, MeloTel Features, MeloTel News

Feedback Is A Necessity In The Call Centre Environment

July 23, 2020
By user
0 comments

Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....

20 Feb

Industry News, MeloTel Features, MeloTel News

Finding More Ways To Step Up Production In Your Call Centre

February 20, 2020
By user
0 comments

In our last blog, we revisited the concept of boosting call centre production and offered up some effective ways to do just that. In today’s blog, we’d like to pick up where we left off and continue our list of production-boosting ideas. Find ways...

19 Feb

Industry News, MeloTel Features, MeloTel News

What Are The Best Ways To Boost Productivity In Your Call Centre?

February 19, 2020
By user
0 comments

All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in and day out. Working on the phone can cause burnout. And when employees get disgruntled or dismayed with their lack of production, it’s up to their team leaders...

04 Feb

Customer Service, Industry News, MeloTel Features

How Live Call Monitoring Will Help You Coach A Championship Team

February 4, 2020
By user
0 comments

Do you own or operate a call centre business? If so, it’s part of your job to make sure your phone agents are getting regular feedback. Keeping in mind that Super Bowl LIV took place this past Sunday, look at things this way: you are the coach of...

17 Jan

Customer Service, Industry News, MeloTel Features, MeloTel News

3 More Ways To Help Your Phone Agents Have Better Days

January 17, 2020
By user
0 comments

If you own and/or operate a call centre business, you know better than anyone just how hard it can be to keep employee morale high. Unfortunately for you, call centres are known for their high turnover rates. Phone agents tend to get burnt out and frustrated with the...

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Tag Archives: phone agents

What Is DaFeeder And How Does It Work?

Revolutionizing Your Business With DaFeeder

Call Forwarding Makes Your Company A Better Customer Service Provider

Quality Feedback Is All In The Phrasing

How Feedback Is A Key To Your Company’s Success

Feedback Is A Necessity In The Call Centre Environment

Finding More Ways To Step Up Production In Your Call Centre

What Are The Best Ways To Boost Productivity In Your Call Centre?

How Live Call Monitoring Will Help You Coach A Championship Team

3 More Ways To Help Your Phone Agents Have Better Days

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