Tag Archives: COVID-19
10
Aug
Continuing To Stop The Spread Of COVID-19 In Your Workplace
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On behalf of the entire MeloTel team, we hope you are all in great health and continuing to be safe. The coronavirus pandemic has certainly changed all of our lives. Now, that August is well underway, we can all say we’ve had several months of experience learning how to deal...
24
Jul
Keeping Your Team Safe And Sound During COVID-19
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By now, you’re likely downright sick of hearing about COVID-19. So are we. If we never hear the words “coronavirus pandemic” again for the rest of our lives, it’ll be too soon. However, it’s important to take stock of what is going on here. This globally-spread virus is taking hundreds...
23
Jul
Feedback Is A Necessity In The Call Centre Environment
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Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s a necessary part of growing your business. And there are many different types of feedback that your company needs in order to grow. Firstly, you need feedback from your customers....
12
Jun
Why It’s Time To Support “Made In Canada”
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The coronavirus pandemic has been tough on all of us. Needless to say, the massive losses of life are incredibly tragic. That is what is most important. As you know, our economy has also taken a beating. As mentioned in our last blog, small businesses in Canada have been particularly...
11
Jun
A Message From MeloTel: Customers Wanted
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On behalf of the entire MeloTel team, we hope you are in good health and staying safe. No matter where you are in the world, you still have this unfortunate pandemic to contend with. We join you in looking forward to a time when life will resume in a way...
19
May
How To Deliver Excellent Customer Service During COVID-19
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If you’re sick and tired of hearing about COVID-19, we don’t blame you one bit. We are right there with you! A couple of months into this pandemic situation have felt like years, haven’t they? Sadly, this is a situation that we’re all faced with and it doesn’t appear to...
08
Apr
Dear Patriotic Business Owner – It’s Time For Made In Canada
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Dear Patriotic Business Owner,
In these unprecedented times it’s more important than ever to band together as a nation and do your part where and when you can to help us all get through these harsh times.
The more we invest our businesses operating costs into small businesses and shopping locally the...
25
Mar
Are Your Business Communications Disrupted By The COVID-19 Crisis?
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Not sure how your company is dealing with this COVID-19 crisis. However, many small and medium sized businesses have been thrust into a logistical nightmare while facing the COVID-19 crisis. Doing everything they can to cope with the rapid closures of their business, the crisis of keeping...
24
Mar
MeloTel Has Modified Its Hours Of Operation
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I am writing to inform you that MeloTel has modified hours of operation due to the COVID-19 crisis.Furthermore, due to increased demand for support, customers may experience slightly longer than normal wait times to get support.Rest assured will still continue to provide the excellent support you have come to...
20
Mar
MeloTel Commits To Customer Support During COVID-19 Crisis
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We’re all going through a rough time right now. The world is collectively battling the coronavirus and with each day that passes, the news seems to get worse. There are many countries on lockdown in an effort to contain and stop the spread of COVID-19. And the way things are...