Tag Archives: Commercial Phone Services
05
Mar
Taking The Necessary Steps To Keep Your Workplace Infection-Free
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The team, here at MeloTel, considers it part of our civic duty to be as informative as possible about the potential dangers posed by the coronavirus. As of this writing, the Public Health Agency of Canada has confirmed only 33 cases of COVID-19 in the nation. The United States has,...
04
Mar
How Is The Coronavirus Impacting Your Workplace?
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By now, you need no explanation of what coronavirus is. The infection, also known as COVID-19, is impacting people all over the world. Latest reports have the total number of global cases greater than 93,000. There have been 3,200 reported fatalities worldwide. According to the World Health Organization, that puts...
02
Mar
The Coronavirus Is Bound To Make Remote Work Stations Greater Necessities
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The last thing in the world the MeloTel Blog ever set out to do was to spread bad news. However, with a big part of its mandate being the dissemination of important information to the public, we feel we have no choice but for today’s blog to have such an...
28
Feb
Looking At Our Favourite Business-Growing Innovations
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With 2020 now two months old, you’ve had plenty of time to follow through on your New Year’s Resolutions. So, have you? Many North American business owners put “grow my business” on their lists of resolutions. But, in order to do so, it’s important to adopt new and innovative practices....
25
Feb
How To Demonstrate Your Unbeatable Over-The-Phone Customer Service Regimen
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The MeloTel team uses the phone a lot. Considering the fact that we offer services to business owners all over Canada and the United States, it’s mandatory that we use the phone to stay in touch with our clients. As a result, we’ve worked to develop a strong over-the-phone customer...
05
Feb
Finding The Best Ways To Handle Customer Complaints
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Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even the absolute best in the business have had run-ins with irate customers. Receiving complaints is bound to happen. But it’s important to remember just how valuable customer complaints can be....
16
Jan
The Art Of Boosting Call Centre Employee Morale
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Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of your most important jobs as a call centre manager or supervisor. By doing so, you’ll help your business thrive instead of flounder. Customer satisfaction depends heavily on the attitudes of...