Tag Archives: cloud-hosted solutions
24
Feb
Melo Technology Receives Prestigious Recognition For Award Nomination
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By
Dan Faraldo
We have some pretty exciting news! On the afternoon of Thursday, February 20th, Melo Technology received some very heartwarming and prestigious recognition. Our team is beyond honoured to have received a congratulatory letter from the Honourable Rechie Valdez. As the Minister of Small Business, she took some time out of...
07
Feb
Melo Technology Nominated For Tech Business Of The Year!
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It was just over a month ago that Melo Technology celebrated its 16th anniversary as a business. We couldn’t be more excited about what the future holds! Over the years, we’ve worked tirelessly to expand our suite of business solutions. It’s a top mission of ours to ensure that companies...
31
Jan
How Your Over-The-Phone Customer Service Can Brighten Someone’s Day
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When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful day around....
05
Dec
Experience The Magic Of A FREE Virtual Call From Santa!
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By
If it’s one thing the Melo Technology team is known for, it’s offering small and medium-sized business owners incomparable cloud-hosted solutions. If it’s two things we’re known for, it’s the already-mentioned AND spreading holiday cheer! We’re happy to announce that we’re rolling all of our top traits into one by...
28
Mar
Proof That Word Of Mouth Promotion Is The Best Kind Of Advertising
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This is one of those “If we’ve said it once, we’ve said it a thousand times” things. Nothing beats word of mouth promotion. Like the vast majority of business owners, the Melo Technology team is well aware that consumers trust the words of other consumers much more than they do...
22
Mar
The Power Of Getting Positive Google Reviews For Your Business
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In our last blog, we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much it means to us to have so many of our clients share their positive experiences with the world! As we noted in that blog, we have nearly 100 reviews and...
16
Jan
How Switching To VoIP Saves Money And Grows Opportunities
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In 2024, no one needs to pay a long distance bill if they don’t want to. In fact, we all have the privilege of being able to video call a relative or friend who lives clear across the globe. Smartphone apps like WhatsApp allow us to do that. It’s all...
09
May
Mastering The Art Of Excellent Customer Service Over The Phone
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By
user
All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer service. Its importance simply cannot be overstated. Customers from all walks of life expect seamless experiences, whether they are shopping online or interacting with your business over the phone.
Phone calls,...
25
Apr
How Small Businesses Can Ring In The Benefits By Using Toll-Free Numbers
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Small businesses often face unique challenges in a crowded marketplace. But one simple solution can make a big impact on your customer service: using toll-free numbers. These numbers, typically starting with 800, 888, 877, 866 or 855, allow customers to call your business without incurring long-distance charges.
What are some of...
21
Mar
Exploring The Power Of Rebranding Your Company
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As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...