cloud-hosted solutions Archives - Melo Technology: Affordable & Reliable IT Solutions for Small Businesses in Canada

07 Feb

Industry News, MeloTel Features, MeloTel News

Melo Technology Nominated For Tech Business Of The Year!

February 7, 2025
By Dan Faraldo

It was just over a month ago that Melo Technology celebrated its 16th anniversary as a business. We couldn’t be more excited about what the future holds! Over the years, we’ve worked tirelessly to expand our suite of business solutions. It’s a top mission of ours to ensure...

31 Jan

Industry News, MeloTel Features, MeloTel News

How Your Over-The-Phone Customer Service Can Brighten Someone’s Day

January 28, 2025
By Dan Faraldo

When was the last time you hung up from a customer service call feeling genuinely happy? For many people, great customer service experiences aren’t just about solving problems. They’re about how the interactions make them feel. Excellent over-the-phone customer service has the unique power to turn someone’s stressful...

05 Dec

Just For Fun, MeloTel Features, MeloTel News

Experience The Magic Of A FREE Virtual Call From Santa!

December 4, 2024
By Dan Faraldo

If it’s one thing the Melo Technology team is known for, it’s offering small and medium-sized business owners incomparable cloud-hosted solutions. If it’s two things we’re known for, it’s the already-mentioned AND spreading holiday cheer! We’re happy to announce that we’re rolling all of our top traits into...

28 Mar

Customer Service, Industry News, MeloTel Features

Proof That Word Of Mouth Promotion Is The Best Kind Of Advertising

March 25, 2024
By Dan Faraldo

This is one of those “If we’ve said it once, we’ve said it a thousand times” things. Nothing beats word of mouth promotion. Like the vast majority of business owners, the Melo Technology team is well aware that consumers trust the words of other consumers much more than they do...

22 Mar

Customer Service, Industry News, MeloTel News

The Power Of Getting Positive Google Reviews For Your Business

March 19, 2024
By Dan Faraldo

In our last blog, we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much it means to us to have so many of our clients share their positive experiences with the world! As we noted in that blog, we have nearly 100 reviews and...

16 Jan

Industry News, MeloTel Features

How Switching To VoIP Saves Money And Grows Opportunities

January 16, 2024
By Dan Faraldo

In 2024, no one needs to pay a long distance bill if they don’t want to. In fact, we all have the privilege of being able to video call a relative or friend who lives clear across the globe. Smartphone apps like WhatsApp allow us to do that. It’s all...

09 May

Customer Service, MeloTel Features

Mastering The Art Of Excellent Customer Service Over The Phone

May 9, 2023
By user

All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer service. Its importance simply cannot be overstated. Customers from all walks of life expect seamless experiences, whether they are shopping online or interacting with your business over the phone. Phone calls,...

25 Apr

Industry News, MeloTel Features, MeloTel News

How Small Businesses Can Ring In The Benefits By Using Toll-Free Numbers

April 25, 2023
By user

Small businesses often face unique challenges in a crowded marketplace. But one simple solution can make a big impact on your customer service: using toll-free numbers. These numbers, typically starting with 800, 888, 877, 866 or 855, allow customers to call your business without incurring long-distance charges. What are some of...

21 Mar

Industry News, MeloTel Features, MeloTel News

Exploring The Power Of Rebranding Your Company

March 21, 2023
By user

As we excitedly announced last week, the company you’ve grown to know and love as MeloTel will soon be rebranded as MELO. That’s right! We’re in the process of moving to the abbreviated, all capital letters entity named after our brand’s Founder and CEO, John Meloche. After 14 years as...

09 Mar

Customer Service, Industry News, MeloTel Features

Sweetening Your Customer Service With Custom Hold Music

March 9, 2023
By user

When customers call a business, they are often put on hold while they wait to be connected with a representative. This can be a frustrating experience for customers, especially if they are left listening to generic hold music or worse...silence. However, by using custom hold music, businesses can turn this...

Business Phone PBX

Single Number Reach

Intelligent SNR (AI)

Mobile Softphone

DaFeeder Telemarketing

MeloSocial Dashboard (AI)

Siclytics Call Intelligence (AI)

MeloSip Click2Call

MeloText SMS Dashboard

Photo Gallery Hosting (AI)

Realtor Property Websites

Better Value • Better Technology • Better Service

Business Phone PBX

Single Number Reach

Intelligent SNR (AI)

Mobile Softphone

DaFeeder Telemarketing

MeloSocial Dashboard (AI)

Siclytics Call Intelligence (AI)

MeloSip Click2Call

MeloText SMS Dashboard

Photo Gallery Hosting (AI)

Realtor Property Websites

Tag Archives: cloud-hosted solutions

Better Value • Better Technology • Better Service