05 Sep Blog 5 Reasons To Return Your Phone Calls September 5, 2014 By user As a business owner, you’ve undoubtedly undertaken a number of steps to ensure your customer base that you can be
22 Mar Customer Service, MeloTel Features 3 Steps To Being A Great Call Returner March 22, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of returning phone calls. Your ability to master the art of
10 Jul Customer Service, MeloTel Features Being Easy To Access Is A Key To Unbeatable Customer Service July 10, 2017 By user 0 comments “So I called up (a service provider) to ask a simple, but important question and I couldn’t get anyone on
13 Mar Industry News, MeloTel Features The Prime Minister Is Working From Home – So Should You! March 13, 2020 By user 0 comments As you know, the MeloTel team has been quite focused on the worldwide pandemic that is the coronavirus, as of
26 Jun Customer Service, Industry News, MeloTel Features The Importance Of Following Up With Your Customers June 26, 2019 By user 0 comments So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
28 May Customer Service, Industry News, MeloTel Features 4 Ingredients To The Perfect Hold Time May 28, 2019 By user 0 comments No one likes being put on hold. However, it’s an inevitable part of being on the phone. Especially when a
07 Mar Industry News, MeloTel News How To Become An Industry Leader With The Help Of VoIP March 7, 2019 By user 0 comments All week long, the MeloTel Blog has been returning to its roots to champion the many virtues of Voice over
20 Jul Customer Service, MeloTel Features The Importance Of Calling Your Customers Back Promptly July 20, 2016 By user 0 comments One day. That’s the approximate maximum amount of time that most customers are willing to wait for a phone call
26 May MeloTel Features, MeloTel News Highlighting The Greatness Of Voicemail To Your Email May 26, 2016 By user 0 comments Voicemail to your Email is great! We just have to say it. And while we’ve long confidently championed this awesome