05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
20 Sep Customer Service, Industry News 3 Signs Your Customer Service Style Is A Cut Above The Rest September 20, 2019 By user 0 comments So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy
18 Sep Customer Service, Industry News You Know You’re An Excellent Customer Service Provider When… September 18, 2019 By user 0 comments Are your customers truly happy with the type of customer service your company provides? Are there some key elements of
11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
21 Jun Customer Service, Industry News, MeloTel Features How Can Music Improve Your Customer Relationships? June 21, 2019 By user 0 comments Who doesn’t love music? For most people, life would be pretty boring without it. Music is more than just rhythmic
13 May Customer Service, Industry News, MeloTel Features 3 More Signs You Are A Top-Notch Customer Service Provider May 13, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of providing excellent customer service. We pointed out, however, that being
10 May Customer Service, Industry News, MeloTel Features 3 Signs You Are A Top-Notch Customer Service Provider May 10, 2019 By user 0 comments All companies should provide excellent customer service. Ask any business owner and he/she will likely tell you that his/her business
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a