07 Dec Customer Service, Industry News, MeloTel Features A Reminder Of How To Properly Put Callers On Ho-Ho-Hold December 7, 2018 By user 0 comments As we’ve been discussing on our blog all week long, the need for unbeatable customer service is at an all-time
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
13 Jun Industry News, MeloTel Features, MeloTel News Making Your Call Centre A Better Place To Work June 13, 2018 By user 0 comments We’re big fans of call centre employees, here at MeloTel. In many of our past blogs, we have heralded the
27 Mar Industry News, MeloTel Features Why Is It So Important To Provide Feedback To Your Call Centre Employees? March 27, 2018 By user 0 comments If the title of today’s blog seems like a silly question – good – that means you’re already on the
08 Jan Industry News, MeloTel Features 3 Ways To Keep Your Call Centre Staff Pumped About Working For You January 8, 2018 By user 0 comments Now that 2018 is over a week old, the majority of the North American population is back to work. Have
14 Dec Blog, Industry News, MeloTel Features What Type Of Blog Would Work Best For Your Website? December 14, 2017 By user 0 comments At MeloTel, we proudly offer our Bloggers & Creative Writers For Hire to all North American businesses looking to grow
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
13 Oct Industry News, MeloTel Features The Art Of Turning Irate Callers Into Fans Of Your Brand October 13, 2017 By user 0 comments Anyone who has ever worked on the phone knows the importance of providing excellent customer service. However, it can be
13 Apr Industry News, MeloTel Features How Can Playoff Season Boost Production At Your Call Centre? April 13, 2017 By user 0 comments It’s a very exciting time in the City of Toronto – for sports fans, anyway. With the beginning of the