06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
17 Aug MeloTel Features How Can The Olympics Help Your Call Centre Business? August 17, 2016 By user 0 comments Have you been keeping up with all of the action taking place during the current Summer Olympic Games in Rio
02 Aug Industry News, MeloTel Features The Importance Of Providing Immediate Customer Service August 2, 2016 By user 0 comments It’s pretty fair to say that over the past decade or so, the world of customer service has changed dramatically.
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
21 Jul Customer Service 3 Ways To Win Back Customers You May Have Lost July 21, 2016 By user 0 comments No business owner wants to discuss the fact that he/she has lost customers. It’s an unfortunate reality that comes for
04 Jul Customer Service, MeloTel Features 5 Elements Of A Perfect Customer Service Attitude July 4, 2016 By user 0 comments Providing customers with excellent customer service is a lot more than simply throwing out catch phrases such as “thank you”
08 Jun Customer Service, Industry News 6 Ways To Earn The Trust Of Your Customers June 8, 2016 By user 0 comments You can use a lot of flashy words and vibrant imagery in your advertising if you like. But if your
22 Apr Industry News, MeloTel Features 4 Problems You Can Avoid By Returning All Of Your Messages April 22, 2016 By user 0 comments Not some. Not a few. Not most. All. That’s how many of your messages you should be committed to returning.
01 Apr Industry News, MeloTel News 3 Reasons That Customer Service Is So Important April 1, 2016 By user 0 comments Just in case we haven’t already made in abundantly clear, MeloTel prides itself on providing top-of-the-line customer service. Yes, we’re
08 Feb Industry News, MeloTel Features 5 Ways To Have Your Customers Wait Without Worry February 8, 2016 By user 0 comments In blogs past, we’ve pointed out that today’s society isn’t exactly made up of people who enjoy waiting. We’re so