19 Nov Customer Service, MeloTel Features What Makes Voicemail To Your Email Such A Beneficial Feature? November 19, 2019 By user 0 comments “It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
08 Oct Customer Service, Industry News, MeloTel Features Could Your Business Benefit From Opening A Call Centre? October 8, 2019 By user 0 comments In many cases, poor customer service is defined by how long a person has to wait when he/she calls a
20 Sep Customer Service, Industry News 3 Signs Your Customer Service Style Is A Cut Above The Rest September 20, 2019 By user 0 comments So, you fancy yourself an excellent customer service provider, do you? Well, that’s great! Here’s hoping your customers always enjoy
18 Sep Customer Service, Industry News You Know You’re An Excellent Customer Service Provider When… September 18, 2019 By user 0 comments Are your customers truly happy with the type of customer service your company provides? Are there some key elements of
12 Sep Customer Service, Industry News, MeloTel Features Why Quickly Returning Phone Calls Is A Must September 12, 2019 By user 0 comments In today’s world, we have countless ways to communicate with each other. In addition to the good old telephone, we
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
05 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 1 September 5, 2019 By user 0 comments At MeloTel, we’re extremely proud of our past ten years of success. In that time, we’ve grown from being a
20 Aug Customer Service, Industry News, MeloTel Features How Accepting Customer Feedback Makes Your Business Better August 20, 2019 By user 0 comments In our last blog, we offered up some very important steps to becoming a customer service champion. We ended it