17 Aug MeloTel Features How Can The Olympics Help Your Call Centre Business? August 17, 2016 By user 0 comments Have you been keeping up with all of the action taking place during the current Summer Olympic Games in Rio
02 Aug Industry News, MeloTel Features The Importance Of Providing Immediate Customer Service August 2, 2016 By user 0 comments It’s pretty fair to say that over the past decade or so, the world of customer service has changed dramatically.
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
21 Jul Customer Service 3 Ways To Win Back Customers You May Have Lost July 21, 2016 By user 0 comments No business owner wants to discuss the fact that he/she has lost customers. It’s an unfortunate reality that comes for
08 Jun Customer Service, Industry News 6 Ways To Earn The Trust Of Your Customers June 8, 2016 By user 0 comments You can use a lot of flashy words and vibrant imagery in your advertising if you like. But if your
22 Apr Industry News, MeloTel Features 4 Problems You Can Avoid By Returning All Of Your Messages April 22, 2016 By user 0 comments Not some. Not a few. Not most. All. That’s how many of your messages you should be committed to returning.
01 Apr Industry News, MeloTel News 3 Reasons That Customer Service Is So Important April 1, 2016 By user 0 comments Just in case we haven’t already made in abundantly clear, MeloTel prides itself on providing top-of-the-line customer service. Yes, we’re
08 Feb Industry News, MeloTel Features 5 Ways To Have Your Customers Wait Without Worry February 8, 2016 By user 0 comments In blogs past, we’ve pointed out that today’s society isn’t exactly made up of people who enjoy waiting. We’re so
03 Feb MeloTel Features, MeloTel News 4 Reasons To Make It Easy For Customers To Contact You February 3, 2016 By user 0 comments Modern technology has made it a bit difficult for people to be patient these days. After all, we’re now able
09 Dec Industry News, MeloTel Features 4 Call Centre Practices That Improve Performance December 9, 2015 By user 0 comments Call centre work is tough. For most people, it falls into the “it’s a dirty job, but somebody’s gotta do