26 Jun Customer Service, Industry News, MeloTel Features The Importance Of Following Up With Your Customers June 26, 2019 By user 0 comments So a customer has just left your store and he/she seems pretty happy with his/her purchase. You’re pretty much guaranteed
11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
06 Nov Customer Service, Just For Fun, Social Media Last Chance To Enter Our “Best Clean Joke Contest”! November 6, 2018 By user 0 comments A month ago, the MeloTel team excitedly announced its latest contest with plans of enjoying some great giggles along the
02 Nov Customer Service, Industry News, MeloTel Features Continuing To Ensure You Provide Superior Holiday Customer Service November 2, 2018 By user 0 comments In our last blog, we returned to the topic of customer service and highlighted how important it is to provide
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
16 Jan Industry News, MeloTel Features Social Interactions Between Employees Can Be Good For Business! January 16, 2018 By user 0 comments There are a number of business owners out there who discourage social interactions between their employees. They view socializing as
07 Dec Industry News, MeloTel Features The Extreme Importance Of Keeping Your Staff Motivated December 7, 2017 By user 0 comments Allow us, if you will, to remind you of our holiday hours. MeloTel will be operational between the hours of
03 Nov Industry News, MeloTel Features 4 Ways To Grow The Strength Of Your Call Centre Team November 3, 2017 By user 0 comments Call centre managers are well aware of the fact that they have a lot of responsibilities. Many are required to
02 Jun Industry News, MeloTel Features The Importance Of Improving Your Employee Relationships June 2, 2017 By user 0 comments You’ve probably come across a blog or two that has encouraged you to be more open with your customers. In