23 May Industry News, MeloTel Features How To Create A Culture Of Positive Feedback In Your Call Centre May 23, 2019 By user 0 comments For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
22 Mar Customer Service, Industry News, MeloTel News The Power Of Getting Positive Google Reviews For Your Business March 19, 2024 By Dan Faraldo In our last blog, we highlighted a few of our 5-star Google reviews. Allow us to reiterate just how much
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
17 Feb Customer Service, Industry News, MeloTel News Why Providing Employee Feedback Is So Important February 17, 2022 By user Employee feedback involves the providing of any information that is exchanged between employees. Generally, the information regards employee performance. Feedback
25 Aug Customer Service, Industry News, MeloTel Features Quality Feedback Is All In The Phrasing August 25, 2020 By user 0 comments It’s not what you say, it’s how you say it. How often have we heard that statement? It’s true what
07 Aug Customer Service, Industry News, MeloTel Features How Feedback Is A Key To Your Company’s Success August 7, 2020 By user 0 comments No matter what type of business you run, feedback will always be a very important part of its success. Think
24 Oct Customer Service, Industry News, MeloTel Features 3 Signs Your Feedback Style May Not Be Helping Your Phone Agents October 24, 2019 By user 0 comments For every call centre business, there is an all-important facet of performance enhancement that must be practiced. And, as we’re
20 Aug Customer Service, Industry News, MeloTel Features How Accepting Customer Feedback Makes Your Business Better August 20, 2019 By user 0 comments In our last blog, we offered up some very important steps to becoming a customer service champion. We ended it
24 May Industry News, MeloTel Features The Art Of Providing Feedback Without Hurting Feelings May 24, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of feedback and reviewed some ways that call centre managers can