19 Sep Industry News, MeloTel Features The Importance Of Boosting Employee Morale September 19, 2016 By user 0 comments How important is it to maintain high levels of employee morale at your business? Well, perhaps, we should ask the
08 Sep Customer Service, MeloTel Features 5 Sure-fire Ways To Satisfy Your Customers September 8, 2016 By user 0 comments MeloTel is known as “Canada’s Hosted Company”. And while we are recognized as a top-tier telecom provider, we see ourselves
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
29 Aug Customer Service Why Is Teamwork So Important For Business Success? August 29, 2016 By user 0 comments MeloTel’s Founder and CEO, John Meloche is set to embark on quite the journey this week. He is taking his
24 Aug Customer Service, MeloTel Features 5 Can’t-Go-Wrong Customer Service Phrases August 24, 2016 By user 0 comments It can be argued that excellent customer service is a language. It’s a specific way of communicating that involves heavy
19 Aug Customer Service, Industry News, MeloTel Features 3 Easy Ways To Make Your Small Business A Big Deal August 19, 2016 By user 0 comments Small business owners are granted unique opportunities to mix and mingle with the members of their customer bases. This is
12 Aug Customer Service, MeloTel Features 5 Reasons You Want Your Callers Listening To Custom Hold Music August 12, 2016 By user 0 comments As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
10 Aug Customer Service, MeloTel Features How Does Call Routing Help You To Improve Your Business? August 10, 2016 By user 0 comments What is call routing? Incoming call routing is an excellent feature that comes as part of MeloTel’s VoIP-based Commercial Phone
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
02 Aug Industry News, MeloTel Features The Importance Of Providing Immediate Customer Service August 2, 2016 By user 0 comments It’s pretty fair to say that over the past decade or so, the world of customer service has changed dramatically.