20 Mar MeloTel Features, MeloTel News Check Out Our DaFeeder Preview Dialer Video! March 20, 2019 By user 0 comments In our last blog, we discussed a brand new video that our Founder and CEO, John Meloche posted to YouTube
20 Feb MeloTel Features, MeloTel News Telephone Training Adapter Y Splitter Now Available From MeloTel! February 20, 2019 By user 0 comments The MeloTel team has tons of experience in the world of telemarketing. Not only was our Founder and CEO, John
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
14 Feb Customer Service, Industry News, MeloTel Features 2 Important Ways To Grow Loving Customer Relationships February 14, 2019 By user 0 comments On behalf of the entire MeloTel team, we’d like to wish you all a very Happy Valentine’s Day! Whether you’re
08 Feb Customer Service, Industry News, MeloTel Features Strengthening After Call Work Can Boost Call Centre Production February 8, 2019 By user 0 comments It’s important for us to highlight – once again – that a call centre phone agent’s job is not an
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
12 Apr Industry News, MeloTel Features Taking The Necessary Steps To Improve Your Call Centre April 12, 2018 By user 0 comments All call centre business owners and managers want their companies to run like well-oiled machines. However, there are a lot
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the