28 Jul Client Spotlight Placing 3 Of Our Great Clients In The Spotlight July 28, 2017 By user 0 comments In today’s blog, we’d like to take the opportunity to return to one of our favourite blog concepts: the Client
05 May Industry News, MeloTel Features 4 Ways To Boost The Energy Levels Of Your Employees May 5, 2017 By user 0 comments It may be hard to believe but we’re nearly at the halfway point of 2017. (See what we did there?
31 Mar Industry News, MeloTel Features, Social Media Why You Should Post Every Blog Link To Your Social Media Pages March 31, 2017 By user 0 comments What is social media all about really? Consider the words “social media”. They refer to modes of communication where people
05 Dec MeloTel News MeloTel Is Expanding The Family! December 5, 2016 By user 0 comments Most people believe that the holiday season is the worst time to look for jobs. With so many businesses preparing
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
30 Sep Customer Service, MeloTel Features 3 Ways To Show Your Customers You Care September 30, 2016 By user 0 comments At MeloTel, we’re very appreciative of the fact that many of our services are being provided to business owners who
29 Jul MeloTel Features, MeloTel News The Importance Of Practicing Excellent Hold Time Etiquette July 29, 2016 By user 0 comments Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
19 Jul Customer Service, MeloTel Features 6 Telephone Customer Service No-No’s July 19, 2016 By user 0 comments No one ever said that working on the phone was easy. Well, maybe some people have…but they’d be lying to
18 Jul Industry News, MeloTel Features 5 Top Benefits Of Providing Employee Feedback July 18, 2016 By user 0 comments Your company is only as strong as the employees who work for it. That statement rings true for each and