20 Dec Customer Service, Industry News How To Keep Your Workaholic Self Happy During The Holidays December 20, 2019 By user 0 comments Christmas is only five days away! So, without further ado, the entire MeloTel team would like to wish each and
19 Nov Customer Service, MeloTel Features What Makes Voicemail To Your Email Such A Beneficial Feature? November 19, 2019 By user 0 comments “It’s awesome! It made me realize just how many messages I overlook. Nearly every time I check my email, there’s
05 Nov Customer Service, Industry News, MeloTel Features The Importance Of Injecting Your Customer Service With Holiday Cheer November 5, 2019 By user 0 comments Over the course of the next several weeks, consumers from all over North America will be looking for solutions to
09 Oct Industry News, MeloTel News 3 Thoughtful Ways To Thank The Members Of Your Team October 9, 2019 By user 0 comments We’re getting pretty close to the Thanksgiving long weekend! Here’s hoping you have a lot to be thankful for this
12 Jul Customer Service, Industry News, MeloTel Features 3 More Keys To Call Centre Success July 12, 2019 By user 0 comments In our last blog, we revisited the topic of call centre success by highlighting some of the signs of an
24 Apr Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up On You April 24, 2019 By user 0 comments If you’ve ever worked in a call centre, there is one particular sound that you probably got very used to
06 Dec Customer Service, Industry News, MeloTel Features How To Manage Your Holiday-Based Increase In Call Volume December 6, 2018 By user 0 comments How are your phone agents handling their current increase in call volume? As we pointed out in our last blog,
04 Sep Industry News, MeloTel Features Reminding You Why It’s Wise To Make The Switch To VoIP September 4, 2018 By user 0 comments Welcome to September everyone! On behalf of the entire MeloTel team, we hope you had an amazing Labour Day long
10 Aug Customer Service, Industry News, MeloTel Features Examining The Power Of The Words “Thank You” August 10, 2018 By user 0 comments Thank you – two little words that most of us probably utter several times a day. They may not seem
24 May Customer Service, Industry News, MeloTel News 3 Easy Ways To Excite And Engage Your Customers May 24, 2018 By user 0 comments At MeloTel, we like to consider our team to be of the “practice what you preach” variety. This is why