11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
19 Jul Customer Service, Industry News, MeloTel News How To Get Your Customers Saying “They’re The Best!” July 19, 2019 By user 0 comments Every business owner in the world wants his/her customers to be fans. It’s one thing to successfully put through a
20 Jun Customer Service, Industry News, MeloTel Features Do Customers Really Prefer To Speak With You On The Phone? June 20, 2019 By user 0 comments People prefer speaking with other people. It’s just that simple. Yes, this is 2019. And yes, there are plenty of
18 Jun Customer Service, Industry News, MeloTel Features Happy Phone Agents Make The Best Customer Service Providers June 18, 2019 By user 0 comments Are you still feeling the joy that sparked from the Toronto Raptors winning their first-ever NBA Championship last Thursday? If
16 Apr Customer Service, Industry News, MeloTel Features 4 Steps To Disconnecting A Call With A Customer The Right Way April 16, 2019 By user 0 comments Okay bye. See you later. I’m outta here, peace! Now that we’ve clearly stipulated some of the inappropriate ways for
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
13 Dec Customer Service, Industry News, MeloTel Features Staying On Top Of Customer Service Throughout The Holidays December 13, 2018 By user 0 comments Over the course of the past several years, the MeloTel Blog has devoted many an entry to the concept of
26 Nov MeloTel News Job Posting: Customer Support Specialist November 26, 2018 By user 0 comments North York, ON Full-time, Permanent Salary: $16.00 to $20.00 /hour MeloTel provides VoIP (Voice Over Internet Protocol) as a cloud
25 Sep Customer Service, Industry News, MeloTel Features Staying In Touch With Customers Is The Ultimate Marketing Strategy September 25, 2018 By user 0 comments Our customers mean a lot to us. It is never lost on the MeloTel team that without the support of