23 Aug Customer Service, Industry News, MeloTel Features 5 Phone Etiquette Tips That Will Improve Your Customer Service August 23, 2018 By user 0 comments At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
25 Jul Customer Service, MeloTel Features Being Available When Your Customers Need You Is Good For Business July 25, 2018 By user 0 comments In our last blog, we discussed the fact that today’s consumer expects immediacy. We used the examples of Netflix and
24 Jul Customer Service, MeloTel Features, MeloTel News The Art Of Making Things Easier For Your Customers July 24, 2018 By user 0 comments Evidently, convenience is everything. When you consider the advances that have been made over the past decade or so, the
25 May Client Spotlight, Customer Service, Industry News, MeloTel News How Can You Get Everyday Consumers To Love Being Your Customers? May 25, 2018 By user 0 comments In yesterday’s blog, we offered up some tips for how you can excite and engage your customers. We’re proud to
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
22 Aug Customer Service, Industry News, MeloTel Features 4 Easy Ways To Go Above And Beyond For Your Customers August 22, 2017 By user 0 comments Last week, we blogged about a fantastic experience the MeloTel team had with Red Bull Canada Ltd. We highly suggest
23 May Customer Service, MeloTel Features 3 Simple Steps To Being An Over-The-Phone Customer Service Master May 23, 2017 By user 0 comments Speaking over the phone is easy, right? After all, the vast majority of us do it every day. There’s nothing
27 Feb Customer Service, MeloTel Features Accessibility Is The Key To Strengthening Customer Relationships February 27, 2017 By user 0 comments Customers place a lot of value on the relationships they have with the companies they do business with. It may
27 Jan Industry News, MeloTel Features The Significance Of Executing Customer-Pleasing Hold Times January 27, 2017 By user 0 comments No one likes being placed on hold. You can practically hear a person’s eyes rolling when he/she is asked to
14 Dec Industry News, MeloTel Features 4 Ways To Step Up Your Customer Service Game For The Holidays December 14, 2016 By user 0 comments We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very