23 Jan Industry News, MeloTel Features How Does Providing Feedback Improve Your Call Centre? January 23, 2017 By user 0 comments As any call centre manager knows, phone work is hard work. Many telemarketers have the tough tasks of cold calling
15 Aug MeloTel Features, MeloTel News 3 Really Cool Things MeloTel Can Do For Your Business August 15, 2016 By user 0 comments Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we
27 Jun Industry News, MeloTel Features How Does VoIP Improve Call Centre Productivity? June 27, 2016 By user 0 comments Over the past couple of weeks, the MeloTel Blog has been honing in on the many benefits of using VoIP
06 Jun Industry News, MeloTel Features Not Returning Phone Calls Can Leave Unshakably Bad Impressions June 6, 2016 By user 0 comments No business owner wishes to give off a bad impression to his/her customers. And certainly, no business owner would do
09 Jan MeloTel Features, MeloTel News 6 Techniques To Running A Top-Notch Call Centre January 9, 2015 By user Although MeloTel has proudly crowned itself “Canada’s Hosted Company”, we still happen to be very well-known for providing our top-of-the-line
24 Oct Industry News 5 Guidelines For Handling Irate Callers October 24, 2014 By user Over the past week, our blogs have been focused on the type of phone etiquette necessary to make sure customers
24 Feb MeloTel News What Canadian Value Is All About February 24, 2014 By user It’s a good day to be a Canadian isn’t it? At MeloTel, we have no complaints about our neighbours to
08 Nov Industry News 6 Ways Your Business Can Spread Holiday Cheer November 8, 2013 By user We’ve been doing a lot of talking about holiday cheer, here at MeloTel. As big fans of the holidays, our
01 Feb MeloTel Features, MeloTel News MeloTel Offers Options For Optimum Value February 1, 2013 By John M. Meloche Imagine going into a restaurant. Now imagine sitting down at a table and picking up a menu. Now imagine that
05 Dec MeloTel Features, MeloTel News Let The Good News Spread December 5, 2012 By John M. Meloche It’s unfortunate, but it’s true. When you turn on a news broadcast or open up a newspaper each day, you