27 Apr Customer Service, MeloTel Features How To Be The Absolute Best Phone Agent In The Business April 27, 2018 By user 0 comments MeloTel’s VoIP-based Commercial Phone Services have helped to revolutionize the ways in which call centres all throughout North America operate.
23 Mar Industry News, MeloTel Features Revisiting The Advantages That VoIP Provides Over Landlines March 23, 2018 By user 0 comments When is the last time you heard of someone using a “cell phone”? These days, it’s pretty hard to find
08 Mar Industry News, MeloTel Features 3 Disadvantages Of Sticking With Your Landline Telephones March 8, 2018 By user 0 comments It’s a secret to no one that MeloTel has long championed the use of VoIP telephony by small and medium-sized
25 Jan Customer Service, MeloTel Features Telephone Etiquette Tips That Help To Secure Loyal Customers January 25, 2018 By user 0 comments At MeloTel, we pride ourselves on our ability to change the way North American companies do business. With the help
10 Jan Industry News, MeloTel Features The Importance Of Regular Feedback Sessions With Your Phone Reps January 10, 2018 By user 0 comments In our last blog, we pointed out that one of the top ways to keep your call centre employees pumped
25 Sep Industry News, MeloTel Features 5 Phone Etiquette Rules All Business Professionals Should Practice September 25, 2017 By user 0 comments No matter the industry you’re in, it is likely that a good portion of your business is conducted over the
15 Sep MeloTel Features Revisiting The Many Great Benefits Of Using VoIP Phones September 15, 2017 By user 0 comments At MeloTel, we’re extremely proud to call ourselves Canada’s Hosted Company. Over the years, we have developed many great relationships
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls
21 Feb Customer Service, MeloTel Features How Important Is It To Promptly Return Phone Calls? February 21, 2017 By user 0 comments Some people lose friends over not having their phone calls returned. It’s just one of those things that many believe
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Making Your Phone Agents Smile February 15, 2017 By user 0 comments Smiling. It’s a pretty simply concept. We’re all used to it. It’s nothing special, right? Well, just ask any photographer