11 Apr Customer Service, Industry News, MeloTel Features 3 Keys To Running A Call Centre With Happy Phone Agents April 11, 2019 By user 0 comments Let’s be honest. A phone agent’s day consists of monotonous work. In many cases, call centre workers take more than
03 Apr Industry News, MeloTel Features, MeloTel News Using A Softphone Connects You With Anybody Anywhere! April 3, 2019 By user 0 comments One of the most brilliant aspects of VoIP telephony is its ability to completely shatter the lines created by geography.
31 Jan Industry News, MeloTel Features, MeloTel News Revisiting The Advantages That VoIP Has Over Landlines January 31, 2019 By user 0 comments In our last blog, we not so subtly noted that “it’s all about VoIP”. Having been in business for ten
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
09 Oct Industry News, MeloTel Features, MeloTel News New Polycom Phones Are On The Way! October 9, 2018 By user 0 comments At MeloTel, we take the act of making improvements pretty seriously. We’re constantly coming up with ways to better serve
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
10 Sep MeloTel Features, MeloTel News Finding The Perfect Phone Service Package For The One-Person Business September 10, 2018 By user 0 comments Needless to say, there are many types of businesses out there. From one-person operations to multi-million dollar corporations, there are
23 Aug Customer Service, Industry News, MeloTel Features 5 Phone Etiquette Tips That Will Improve Your Customer Service August 23, 2018 By user 0 comments At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
31 May Customer Service, Industry News, MeloTel Features How To Provide Top-Of-The-Line Over-The-Phone Customer Experiences May 31, 2018 By user 0 comments At MeloTel, we specialize in providing North American business owners with all of their telecom needs. We’re happy to report