28 Jan Customer Service, Industry News Microsoft’s Windows 7 Support Life Cycle Will End Next Year January 28, 2019 By user 0 comments In today’s business world, it’s incredibly important to stay on top of all the latest technological advances. At MeloTel, we
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
22 Jan Customer Service, MeloTel Features How Can You Make Your Call Centre More Productive? January 22, 2019 By user 0 comments There isn’t a call centre business owner or manager alive who doesn’t want to see his/her business constantly securing growing
28 Nov Industry News, MeloTel News How Having A Fun Working Environment Is Good For Business November 28, 2018 By user 0 comments At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
12 Oct Industry News, MeloTel Features Bettering The Phone Agent Experience In Your Call Centre October 12, 2018 By user 0 comments Call centres all over North America employ some of the hardest workers in the continent. As we’ve pointed out in
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
03 Oct Customer Service, Industry News, MeloTel Features 3 Ways To Improve The Performances Of Your Phone Agents October 3, 2018 By user 0 comments In order to manage a staff of high performing phone agents, it’s important for call centre managers to have strong
07 Sep Industry News, MeloTel Features Never Underestimate The Importance Of Feedback September 7, 2018 By user 0 comments MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s
17 Jul Industry News, MeloTel Features Getting Over The Anxiety Of Giving Feedback July 17, 2018 By user 0 comments Some of us are too nice for our own good. Have you ever felt like you’ve been taken advantage of