09 May Customer Service, MeloTel Features Mastering The Art Of Excellent Customer Service Over The Phone May 9, 2023 By user All successful business owners are aware of an undeniable truth. You cannot run a reputable business without providing excellent customer
13 Apr MeloTel Features, MeloTel News How VoIP Telephony Can Keep You Connected While On The Go This Spring April 13, 2023 By user The arrival of spring brings warmer weather, longer days and an abundance of outdoor activities. However, as a business owner,
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
09 Mar Customer Service, Industry News, MeloTel Features Sweetening Your Customer Service With Custom Hold Music March 9, 2023 By user When customers call a business, they are often put on hold while they wait to be connected with a representative.
21 Feb Industry News, MeloTel Features Empowering Call Centre Agents With Better Ways To Generate Leads February 21, 2023 By user Call centre operators often struggle to generate leads. This can be a frustrating experience for both managers and agents alike.
14 Feb Industry News, MeloTel Features The Importance of Quickly Returning Business Messages February 14, 2023 By user Business owners aren’t strangers to the importance of communication. Whether it’s communicating with customers, employees or partners, timely and effective
09 Feb Industry News, MeloTel Features, MeloTel News Unlocking The Power Of Call Recordings February 9, 2023 By user Call recordings have become a valuable tool for small and medium-sized businesses. They offer a range of benefits that can
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
03 Jan MeloTel Features, MeloTel News, Social Media How MeloTel Can Help You Get The New Year Off To A Good Start January 3, 2023 By user Welcome to 2023! On behalf of the entire MeloTel team, we wish you all a very happy new year! We
08 Nov Industry News, MeloTel News John Meloche Releases New Single, “One Hit Wonder” November 8, 2022 By user MeloTel’s Founder and CEO isn’t one to brag. But John Meloche is a multi-talented entrepreneur with an unmatched verve for