23 Oct Industry News, MeloTel Features, MeloTel News 3 Reasons It’s Time To Ditch Your Old Landline Telephone October 23, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of VoIP telephony and provided some insight as to why making
04 Oct Industry News, MeloTel Features, MeloTel News Is It Really Worth It To Use VoIP Phones At Your Business? October 4, 2019 By user 0 comments We’re willing to bet that if you’ve never used a cloud-hosted phone service before, you likely don’t know what all
18 Sep Customer Service, Industry News You Know You’re An Excellent Customer Service Provider When… September 18, 2019 By user 0 comments Are your customers truly happy with the type of customer service your company provides? Are there some key elements of
11 Sep Customer Service, Industry News, MeloTel Features Warm Transfers Are Essential For Excellent Customer Service September 11, 2019 By user 0 comments “Hello, how can I help you?” This is a phrase that ALL callers of ANY business should hear only one
06 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 2 September 6, 2019 By user 0 comments In our last blog, we returned to the ever-important topic of providing excellent customer service. It doesn’t matter what industry
05 Sep Customer Service, Industry News, MeloTel Features How To Be An Excellent Customer Service Provider: Part 1 September 5, 2019 By user 0 comments At MeloTel, we’re extremely proud of our past ten years of success. In that time, we’ve grown from being a
03 Sep Industry News, MeloTel Features, MeloTel News Ontario Government Cancels 8,600 Unused Phone Lines September 3, 2019 By user 0 comments Welcome to September everyone! To every student who has returned to class today, the MeloTel team would like to wish
05 Jun Customer Service, Industry News, MeloTel Features, Social Media 4 Reasons To Make Your Smartphone Your Business Partner June 5, 2019 By user 0 comments In our last blog, we explained why it’s smart to use your smartphone to conduct business. In today’s blog, we’ll
04 Jun Customer Service, Industry News, MeloTel Features Why It’s Smart To Use Your Smartphone To Conduct Business June 4, 2019 By user 0 comments We all use smartphones every day. And we all use the word “smartphone” so often that we almost forget we
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a