29 May Industry News, MeloTel Features How To Leave A Professional Voicemail May 29, 2019 By user 0 comments After reading the title of today’s blog, you’re probably thinking: How hard can it be to leave a voicemail? We
23 Apr Customer Service, Industry News, MeloTel Features Is It Still Necessary To Leave Voicemails? April 23, 2019 By user 0 comments Ask the average millennial if he/she still leaves or checks voicemail messages and you’ll probably receive the following response: “What’s
19 Feb Customer Service, Industry News, MeloTel Features How To Keep Customers From Hanging Up When They’re On Hold February 19, 2019 By user 0 comments They say that “silence is deafening”. The ironic turn of phrase suggests that, in some cases, a lot can be
15 Feb Customer Service, Industry News, MeloTel Features The Importance Of Expressing Empathy To Grow Your Brand Image February 15, 2019 By user 0 comments “I’m sorry to hear that.” “Aww, that’s too bad.” “Oh well, tough.” The three phrases listed above simply do not
14 Dec Customer Service, Industry News, MeloTel Features How Your Online Store Can Determine Your Holiday Season Success December 14, 2018 By user 0 comments With a little over a week left for Christmas shopping, consumers from all over North America are undoubtedly making heavy
17 Oct Customer Service, Industry News, MeloTel News 3 Important Ways To Treat (Not Trick) Your Customers October 17, 2018 By user 0 comments We are officially two weeks away from Halloween! The annual celebration of costumes, candy and creepy crawlies will soon be
31 Aug Industry News, MeloTel Features Why You Should Freshen Up Your Website This Fall August 31, 2018 By user 0 comments We hate to say it. But today is the last day of August. Tomorrow, the Labour Day long weekend begins
23 Aug Customer Service, Industry News, MeloTel Features 5 Phone Etiquette Tips That Will Improve Your Customer Service August 23, 2018 By user 0 comments At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
18 Jul Customer Service, Industry News, MeloTel News, Social Media The Importance Of Online Reviews For Your Company July 18, 2018 By user 0 comments The entire MeloTel team is incredibly grateful for the 5-star rating our company has via Google. With 20 Google reviews
12 Jul Customer Service How To Make Your Over-The-Phone Customer Service Stand Out July 12, 2018 By user 0 comments In any blog you read about providing excellent customer service, you’re bound to receive the cookie-cutter style of advice that