27 Aug Customer Service, Industry News, MeloTel Features Call Forwarding Makes Your Company A Better Customer Service Provider August 27, 2020 By user 0 comments You can’t always be available to your customers. Or can you? While no one expects you to answer your phone
04 Feb Customer Service, Industry News, MeloTel Features How Live Call Monitoring Will Help You Coach A Championship Team February 4, 2020 By user 0 comments Do you own or operate a call centre business? If so, it’s part of your job to make sure your
10 Oct Customer Service, Industry News, MeloTel Features How Running A Call Centre Can Improve Your Company’s Reputation October 10, 2019 By user 0 comments No matter what type of business you run, providing customers with excellent customer service is an absolute must. Regardless of
19 Jun Customer Service, Industry News, MeloTel Features Taking A Look At Some Call Centre Do’s And Don’ts June 19, 2019 By user 0 comments In our last blog, we revisited the ever-important topic of having high employee morale in your call centre in order
27 Mar Customer Service, Industry News, MeloTel Features How To Perform The Perfect Customer Service Phone Call March 27, 2019 By user 0 comments Talking on the phone is easy, right? You say “hello” at the beginning of the call and “goodbye” at the
12 Jan Industry News, MeloTel Features 5 Steps To Making Sales On Your First Calls To New Leads January 12, 2018 By user 0 comments Readers of the MeloTel Blog know how much we respect telemarketers. We are constantly giving them credit for being among
30 Jan Industry News, MeloTel Features How Important Is It To Quickly Call Your Customers Back? January 30, 2017 By user 0 comments Let’s be honest – no one likes to feel like they’re being ignored. So, it’s incredibly important to remember that
03 Aug Industry News, MeloTel Features 5 VoIP Calling Features That Can Change Your Business August 3, 2016 By user 0 comments With VoIP technology, North American business owners have been able to change the ways they do business. Many entrepreneurs have
20 Jul Customer Service, MeloTel Features The Importance Of Calling Your Customers Back Promptly July 20, 2016 By user 0 comments One day. That’s the approximate maximum amount of time that most customers are willing to wait for a phone call
18 Apr Customer Service, Industry News, MeloTel Features Why Do All Business Owners Need Caller ID? April 18, 2016 By user 0 comments By today’s standards, caller ID isn’t necessarily considered cutting edge technology. For quite some time now, people have been able