12 Jan Industry News, MeloTel Features, MeloTel News Ditching Landlines For VoIP Telephony: Why You Should Make The Switch January 12, 2023 By user VoIP (Voice over Internet Protocol) telephony has revolutionized the ways in which we communicate. The technology provides businesses with a
27 Jan Industry News, MeloTel Features 3 Highly Effective Business Success Tips January 27, 2022 By user There is no shortage of business tip blogs on the internet. As a business owner, you have undoubtedly come across
12 Aug Industry News, MeloTel Features, MeloTel News Generate More Leads And Grow Your ROI With A ChatBot August 12, 2021 By user We have a question for you. How often do you visit websites? The answer, we’re willing to bet, probably won’t
15 Mar Customer Service, Industry News, MeloTel News MeloTel Is Hiring! Customer Support Specialist Wanted! March 15, 2021 By user MeloTel is happy to announce the availability of a brand new career opportunity! Could this be the job you’ve been
19 Feb Industry News, MeloTel Features, MeloTel News What Are The Best Ways To Boost Productivity In Your Call Centre? February 19, 2020 By user 0 comments All call centre managers have the intimidating task of getting their entire staffs to have productive days – day in
05 Feb Customer Service, Industry News, MeloTel Features Finding The Best Ways To Handle Customer Complaints February 5, 2020 By user 0 comments Any company owner that is serious about being competitive within his/her industry must prioritize providing excellent customer service. But even
13 Nov Customer Service, Industry News, MeloTel Features How To Improve The Lives Of Your Call Centre Employees November 13, 2019 By user 0 comments As we’ve pointed out in many past blogs, call centre workers have tough jobs. Most are on the phone for
07 Nov Customer Service, Industry News, MeloTel Features Why Live Call Monitoring Is Such A Business Booster November 7, 2019 By user 0 comments Once upon a time, call centre managers were forced to wait until the calls of their phone agents were complete
31 Oct Customer Service, Just For Fun 4 Safety Tips For Young, Yet Independent Trick Or Treaters October 31, 2019 By user 0 comments Happy Halloween everyone! On behalf of the entire MeloTel team, we wish you a fun and exciting journey trick or
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both