26 Nov MeloTel News Job Posting: Customer Support Specialist November 26, 2018 By user 0 comments North York, ON Full-time, Permanent Salary: $16.00 to $20.00 /hour MeloTel provides VoIP (Voice Over Internet Protocol) as a cloud
04 Oct Industry News, MeloTel Features How To Make Your Call Centre A Better Place To Work October 4, 2018 By user 0 comments A call centre manager’s work is never done. He/she must constantly endeavour to improve performances in order to maximize profits
06 Jul Customer Service, Industry News, MeloTel News 3 More Tips For How To Bolster Production In Your Call Centre July 6, 2018 By user 0 comments In our last blog, we revisited the concept of call centre productivity and offered some tips to call centre managers
14 Jun Industry News, MeloTel Features, MeloTel News Giving Your Phone Agents The Tools They Need To Succeed June 14, 2018 By user 0 comments In our last blog, we revisited the all-important topic of making your call centre a better place to work. More
08 Jun Industry News, MeloTel Features, MeloTel News Being A Good Communicator Makes The Jobs Of Your Phone Agents Easier June 8, 2018 By user 0 comments If you run a call centre business, you have many different tasks to tend to each day. Not only is
16 Mar Customer Service, MeloTel Features Turning Your Call Centre Into A Top Customer Service Provider March 16, 2018 By user 0 comments A company’s reputation is most often formed by the ways it makes its customers feel. If people genuinely enjoy their
23 Feb Industry News, MeloTel Features How To Avoid High Employee Turnover At Your Call Centre February 23, 2018 By user 0 comments If we’ve said it once, we’ve likely said it a thousand times: a call centre employee has one of the
24 Jan Customer Service, MeloTel News How To Be In The Excellent Customer Service Business January 24, 2018 By user 0 comments With MeloTel’s Founder and CEO, John Meloche on vacation this week, the MeloTel team is hard at work, making sure
26 Apr Industry News, MeloTel Features Finding Ways To Step Up Productivity In Your Call Centre April 26, 2017 By user 0 comments Call centres are busy places, buzzing with energy and a lot of enthusiasm. The best ones are, anyway. Call centre
24 Feb Industry News, MeloTel Features 4 Ways To Ensure Your Phone Agents Are Performing At Their Best February 24, 2017 By user 0 comments Your call centre employees have hard jobs. Each day, they’re required to get on the phones and make cold calls