16 Jan Customer Service, Industry News, MeloTel Features, MeloTel News The Art Of Boosting Call Centre Employee Morale January 16, 2020 By user 0 comments Just how important is employee morale in call centres? It can be argued that boosting employee morale is one of
11 Jul Customer Service, Industry News, MeloTel Features 3 Signs You’re Running An Awesome Call Centre July 11, 2019 By user 0 comments In many MeloTel blog entries of past, we’ve highlighted just how tough a job it is to be a phone
29 Nov Customer Service, Industry News 3 Ways To Step Up Your Holiday Customer Service Game November 29, 2018 By user 0 comments Make no mistake about it. During the always-busy holiday shopping season, consumers put a lot of stock in their customer
23 Aug Customer Service, Industry News, MeloTel Features 5 Phone Etiquette Tips That Will Improve Your Customer Service August 23, 2018 By user 0 comments At MeloTel, we’re immensely proud of the fact that our cloud-hosted Commercial Phone Services have helped many a North American
01 Mar Customer Service, MeloTel Features 3 Telephone Customer Service Practices That Earn Brands Glowing Reputations March 1, 2018 By user 0 comments For small business owners all over North America, it is vitally important for them and their employees to master the
21 Jul Industry News, MeloTel Features 4 Important-To-Remember Phone Etiquette Tips July 21, 2017 By user 0 comments Many of us take the act of speaking on the phone for granted. That is to say that we tend
02 Dec Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Naughty” Lists December 2, 2016 By user 0 comments In our last blog, we listed some simple ways to ensure that your customer service practices over the course of
25 Nov MeloTel Features, MeloTel News How Can Holiday Music Help Your Business? November 25, 2016 By user 0 comments The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
16 Nov Industry News, MeloTel Features 3 Ways That VoIP Features Can Benefit Your Company November 16, 2016 By user 0 comments In our last blog, we revisited the topic of VoIP technology and explained how many of its features are able
19 Jul Customer Service, MeloTel Features 6 Telephone Customer Service No-No’s July 19, 2016 By user 0 comments No one ever said that working on the phone was easy. Well, maybe some people have…but they’d be lying to