30 Dec Client Spotlight, Customer Service Wishing You A Very Happy New Year! December 30, 2016 By user 0 comments Welcome to our very last blog of 2016! The entire MeloTel team would like to take this opportunity to wish
23 Dec Customer Service, MeloTel News Wishing You A Very Merry Christmas! December 23, 2016 By user 0 comments At MeloTel, we don’t consider ourselves your normal, run-of-the-mill type of business. Perhaps, it’s because we know that the VoIP-based
19 Dec Customer Service, MeloTel Features Making Increased Accessibility Your New Year’s Resolution December 19, 2016 By user 0 comments At this time of year, the topic of New Year’s Resolutions is often a hot one. People from all walks
09 Dec Industry News, MeloTel Features 5 Reasons Why You Should Start A Blog December 9, 2016 By user 0 comments In our last blog, we revisited the very topic of blogging and outlined a few ways that it can boost
02 Dec Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Naughty” Lists December 2, 2016 By user 0 comments In our last blog, we listed some simple ways to ensure that your customer service practices over the course of
11 Nov Industry News, MeloTel Features 5 Ways To Improve Performance At Your Call Centre November 11, 2016 By user 0 comments Call centres are often competitive atmospheres. Especially when the office spaces are large, call centre environments can be busy, noisy
09 Nov Customer Service 5 Reasons Why Nothing Beats Getting Referrals November 9, 2016 By user 0 comments There isn’t a business owner alive who doesn’t get overjoyed when he/she meets a referral. Having someone recommend your business
24 Oct Customer Service, MeloTel Features 5 Customer Service Practices That Scare Customers Away October 24, 2016 By user 0 comments Halloween is just a week away! And people all over North America are gearing up to scare their neighbours and
06 Sep Customer Service, MeloTel Features How Important Is Customer Service To Your Brand? September 6, 2016 By user 0 comments Let’s just cut to the chase here. The question posed by the title of today’s blog is a trick question.
29 Aug Customer Service Why Is Teamwork So Important For Business Success? August 29, 2016 By user 0 comments MeloTel’s Founder and CEO, John Meloche is set to embark on quite the journey this week. He is taking his