17 Apr Customer Service, MeloTel Features 5 Steps To Making Your Company More Customer-Focused April 17, 2017 By user 0 comments Last week, we posted a blog detailing the importance of brand storytelling. The blog wasn’t just covering the fact that
29 Mar Industry News, MeloTel News A Friendly Reminder To Join Us At Tomorrow’s Better Business Expo March 29, 2017 By user 0 comments We’d like to take this opportunity to provide you with a last minute friendly reminder about the York Region Better
21 Dec Industry News, MeloTel Features 3 Reasons To Go VoIP In 2017 December 21, 2016 By user 0 comments With 2017 just around the corner, this just may be the perfect time for you to make the decision for
14 Dec Industry News, MeloTel Features 4 Ways To Step Up Your Customer Service Game For The Holidays December 14, 2016 By user 0 comments We are smack dab in the middle of the busy holiday shopping season and you’re most likely experiencing a very
30 Nov Customer Service, Industry News, MeloTel Features 4 Ways To Get On Your Customers’ “Nice” Lists November 30, 2016 By user 0 comments Well, we all know what Santa Claus is up to these days. He’s been checking his “naughty” and “nice” lists
28 Nov Industry News, MeloTel Features 5 Reminders Why Your Website Needs Regular Updates November 28, 2016 By user 0 comments Welcome to Cyber Monday! Today represents the online equivalent of Black Friday. Business websites everywhere are offering significant discounts on
24 Oct Customer Service, MeloTel Features 5 Customer Service Practices That Scare Customers Away October 24, 2016 By user 0 comments Halloween is just a week away! And people all over North America are gearing up to scare their neighbours and
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
03 Aug Industry News, MeloTel Features 5 VoIP Calling Features That Can Change Your Business August 3, 2016 By user 0 comments With VoIP technology, North American business owners have been able to change the ways they do business. Many entrepreneurs have
22 Jul MeloTel Features 3 Ways VoIP Allows You To Improve Your Brand Image July 22, 2016 By user 0 comments If you haven’t yet taken advantage of VoIP technology, you’re missing out on a wide variety of benefits that can