21 Dec Industry News, MeloTel Features 3 Reasons To Go VoIP In 2017 December 21, 2016 By user 0 comments With 2017 just around the corner, this just may be the perfect time for you to make the decision for
19 Dec Customer Service, MeloTel Features Making Increased Accessibility Your New Year’s Resolution December 19, 2016 By user 0 comments At this time of year, the topic of New Year’s Resolutions is often a hot one. People from all walks
25 Nov MeloTel Features, MeloTel News How Can Holiday Music Help Your Business? November 25, 2016 By user 0 comments The title of today’s blog may pose what appears to a strange question. But it’s not as strange as you
23 Sep MeloTel Features, MeloTel News 5 Reasons To Switch To MeloTel’s Commercial Phone Services September 23, 2016 By user 0 comments We’ve spent a lot of time posting blogs about the wonders of VoIP technology and how it has revolutionized the
15 Aug MeloTel Features, MeloTel News 3 Really Cool Things MeloTel Can Do For Your Business August 15, 2016 By user 0 comments Back when we were in grade school, most of us really put a lot of emphasis on how “cool” we
12 Aug Customer Service, MeloTel Features 5 Reasons You Want Your Callers Listening To Custom Hold Music August 12, 2016 By user 0 comments As we highlighted once again in our last blog, MeloTel’s VoIP-based Commercial Phone Services come with a number of amazing
08 Aug Industry News, MeloTel Features The Importance Of Providing Positive Feedback August 8, 2016 By user 0 comments Call centre managers have tough jobs. This is isn’t the first we’ve acknowledged that and it certainly won’t be the
29 Jul MeloTel Features, MeloTel News The Importance Of Practicing Excellent Hold Time Etiquette July 29, 2016 By user 0 comments Most often, the impression that one has of a business is determined by his/her interactions with its customer service department.
26 Jul Customer Service, MeloTel Features 5 Steps To Being A Superlative Call Centre Manager July 26, 2016 By user 0 comments Being a top-of-the-line call centre manager is no easy feat. You generally have a lot of employees to supervise, train
18 Jul Industry News, MeloTel Features 5 Top Benefits Of Providing Employee Feedback July 18, 2016 By user 0 comments Your company is only as strong as the employees who work for it. That statement rings true for each and