24 Nov Industry News, MeloTel News The Perks Of Hosting A Holiday Bash For Your Team November 22, 2023 By Dan Faraldo 0 comments Are you as excited as the Melo Technology team about the impending holiday season? We’re particularly amped this year because
14 Mar Customer Service, Industry News, MeloTel Features How Regular Feedback Sessions Can Boost Call Centre Productivity March 14, 2023 By user In the call centre industry, phone agents are the backbone of the operation. They are responsible for providing excellent customer
02 Feb Customer Service, MeloTel Features, MeloTel News Feedback Plays A Crucial Role In Your Call Centre’s Success February 2, 2023 By user Call centre phone agents play a critical role in providing customer service and support to customers. They often bear the
17 Jan Customer Service, Industry News, MeloTel Features, MeloTel News 3 More Ways To Help Your Phone Agents Have Better Days January 17, 2020 By user 0 comments If you own and/or operate a call centre business, you know better than anyone just how hard it can be
31 May Industry News, MeloTel Features How The Raptors Can Help Improve Your Call Centre May 31, 2019 By user 0 comments Was there anyone in North America not watching Game 1 of the NBA Finals last night? You don’t need to
10 Apr Customer Service, Industry News, MeloTel Features What To Provide Your Phone Agents In Order To Get Better Results April 10, 2019 By user 0 comments Don’t underestimate the importance of company culture. Our good friends over at Hire Value Inc. consistently remind us that a
23 Jan Customer Service, MeloTel Features How To Inspire Your Phone Agents To Give You Their Best Efforts January 23, 2019 By user 0 comments In our last blog, we revisited the topic of boosting call centre productivity. In today’s blog, we’ll continue to provide
28 Nov Industry News, MeloTel News How Having A Fun Working Environment Is Good For Business November 28, 2018 By user 0 comments At MeloTel, we have had the pleasure of calling Calgary-based Hire Value Inc. our client for the better part of
19 Jan Customer Service, MeloTel News You Can Always Count On The MeloTel Team To Be At Your Service! January 19, 2018 By user 0 comments At MeloTel, we have long heralded the importance of having strong team players on your staff. Without individuals who genuinely
16 Jan Industry News, MeloTel Features Social Interactions Between Employees Can Be Good For Business! January 16, 2018 By user 0 comments There are a number of business owners out there who discourage social interactions between their employees. They view socializing as