07 Aug Customer Service, Industry News, MeloTel Features How Feedback Is A Key To Your Company’s Success August 7, 2020 By user 0 comments No matter what type of business you run, feedback will always be a very important part of its success. Think
23 Jul Industry News, MeloTel Features, MeloTel News Feedback Is A Necessity In The Call Centre Environment July 23, 2020 By user 0 comments Do you operate a call centre business? If so, the word “feedback” is probably thrown around quite a bit. It’s
25 Oct Customer Service, Industry News, MeloTel Features Revisiting The Importance Of Quality Feedback In Call Centres October 25, 2019 By user 0 comments As we highlighted in our last blog, feedback sessions should be conversations that involve the thoughts and concerns of both
24 Oct Customer Service, Industry News, MeloTel Features 3 Signs Your Feedback Style May Not Be Helping Your Phone Agents October 24, 2019 By user 0 comments For every call centre business, there is an all-important facet of performance enhancement that must be practiced. And, as we’re
20 Aug Customer Service, Industry News, MeloTel Features How Accepting Customer Feedback Makes Your Business Better August 20, 2019 By user 0 comments In our last blog, we offered up some very important steps to becoming a customer service champion. We ended it
23 May Industry News, MeloTel Features How To Create A Culture Of Positive Feedback In Your Call Centre May 23, 2019 By user 0 comments For many call centre managers, providing feedback to their phone agents is considered one of the hardest parts of the
15 Mar Customer Service, Industry News, MeloTel Features Why Feedback Is So Essential In Call Centre Environments March 15, 2019 By user 0 comments Call centre environments are those that have large numbers of employees who are given the same tasks on a daily
28 Sep Customer Service, Industry News, MeloTel Features Why Accepting Feedback Is Good For Your Business September 28, 2018 By user 0 comments In today’s business world, a company’s reputation counts for a lot. Perhaps it always has. But, these days, consumers have
07 Sep Industry News, MeloTel Features Never Underestimate The Importance Of Feedback September 7, 2018 By user 0 comments MeloTel is a company that is all about helping businesses better communicate with their clients. Therefore, it only makes sense
16 Aug Customer Service, Industry News, MeloTel Features 4 More Tips For Giving Constructive Feedback To Your Call Centre Reps August 16, 2018 By user 0 comments In our last blog, we revisited the ever-important topic of providing constructive feedback to your call centre reps. In today’s